Prof. Arnon Afek is the Associate Director General, the Acting Director of Sheba General Hospital and Chairman of the Department of Medical Administration at Sheba Medical Center. He assumed these positions after completing his tenure as Director General (DG) and Associate Medical DG of the Israeli Ministry of Health (2014-17). At the MoH, Prof Afek led the reforms in Mental Care, the regulation of Cannabis for medical use and public transparency in publishing the outcomes of hospitals "Quality Indicators".

For his outstanding accomplishments and contributions to the Israeli Healthcare system, he received the  "Ot Yakir Hamedina" in 2019, the highest award given each year to just two senior civil servants.

In 2020 he was chosen as a member of the National Corona Advisory Board, taking an active role in consulting the National Corona Supervisor on national health policy.

In 2022, he was appointed The founding Dean of the Dina Recanati School of Medicine and Chairman of the Health Sciences Division at the Reichman University, taking upon himself the mission of building an innovative new Medical School, including receiving approval from the Council of Higher Education. This is a core strategic mission facing Israel's healthcare system. 

From 2011-2022, Prof. Afek served as the Director of the NY State/American MD Program and Professor of Public Health at the Sackler School of Medicine Tel Aviv University. Many of 2000 alumni hold important positions in the American Healthcare System.

He is a Visiting Professor at the Nicosia University Medical School, Cyprus. 

Prof. Afek is Founding Chairman of the National Council on Pathology and Forensic Medicine.

Raquel is a Board Member of the Portuguese Association of Hospital Managers (APAH) and currently works as an Advisor for the Executive Board of Central Lisbon University Hospital Center (CHULC), in strategic areas such as organizational transformation and institutional culture, integrated care, change management, technological innovation and sustainability. With more than 10 years of experience, she previously worked as a Hospital Administrator with the responsibility for the Pharmacy Department and, previously, the Emergency and Intensive Care unit.

Her educational background includes specialized qualifications in Hospital Administration by NOVA School of Public Health (NOVA-SPH) and a Post-graduation in Digital Health by NOVA-SPH and NOVA Information Management School (NOVA-IMS).

Dr Wen-Jin Cherng is a cardiologist at Chang Gung Memorial Hospital and Professor of Medicine at Chang Gung University. Dr Cherng is also the chairman of Chang Gung Steering Committee and a National Policy Advisor to the President in Taiwan.

In recent years, Chang Gung Memorial Hospital has adopted 'Innovation and Excellence in Healthcare', 'Humanistic Care for Physicians', and 'Green Vision for Environmental Sustainability' as the three main highlights of SDGs. In 2022, Dr Cherng received the outstanding chief sustainability officer award from APSAA (Asia pacific sustainable action award).

Dr Wen-Jin Cherng deeply recognizes that adaptation to climate change is an issue that cannot be delayed. Therefore, from the administration center to the management department of each branch, he and his colleagues evaluate and monitor the energy resources consumed by the hospital and the impact of the waste generated by the hospital on the environment on a regular basis. Through four major areas: green building, greenhouse gas and energy management, water resources management, and waste management, they are striving to implement green initiatives.

Pedro Delgado, MSc, Vice President, Institute for Healthcare Improvement (IHI), oversees IHI’s portfolio of work in three regions (Latin America, Europe, and Australasia) and the IHI Open School. Based in the United Kingdom, he has been a driving force in IHI’s global expansion. From work on reducing C-sections and healthcare-acquired infections in Brazil and improving paediatric oncology outcomes in several Latin American countries, to improving early years education in Chile, to improving patient safety in Portugal and mental health in London, Mr. Delgado has led the key senior relationships and design and implementation of large-scale health system improvement efforts and networks globally. He coaches senior leaders and teams, and lectures extensively worldwide on large-scale change, patient safety, and quality improvement. He is a Senior Atlantic Fellow on Health Equity, an Instructor at the Harvard T.H. Chan School of Public Health and an Associate Editor of BMJ Leader.

Toseef Din is the Chief Executive Officer (CEO) of M.P. Shah Hospital and the Top 40 under 40 Africa Award winner of The health and wellness category, 2022 and winner of the 30 most inspirational African Muslim women 2022.

An accomplished management professional with over 20 years of experience in finance and healthcare management, well-versed in assessing risk, developing solutions, and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening business and customer relationships. She has qualified in ACCA, CPA(K), Bachelors in applied accounting, Masters in financial management and is now pursuing her PhD in business and management.

From a young age, Toseef has been determined to achieve her highest potential. Being in a career that was highly male populated, she aims to ensure that a lasting and positive impact is left in every position she holds.

Since August 2018, he has been the CEO of the Fundación Santa Fe de Bogotá (FSFB). During the prior 6 years, he was the Director of the University Hospital of the FSFB. From 2006 to 2012, he was responsible for Corporate Business Areas. Dr Gallardo has served in various Boards in private companies and is a member of the Governing Council International Hospital Federation (IHF), vice president of the Colombian Hospital Association (ACHC) and Board Member of Planetree.

During the 5 years (2001 – 2006) he worked with Johnson & Johnson Medical Devices & Diagnostics as Health Economics and Reimbursement Director for Latin America. From 1996 to 2001, he was Health Director at Fundación Corona. Before this, he led various strategic projects at the Colombian Health Ministry. He has also been a short term consultant for the World Bank (2001- 2002).

Throughout his career, he has been a professor of Healthcare Systems at several universities. Having published papers on topics related to the Colombian healthcare sector and its reform.

Dr Tedros Adhanom Ghebreyesus was elected WHO Director-General for a five-year term by WHO Member States at the Seventieth World Health Assembly in May 2017. In doing so, he was the first WHO Director-General elected from among multiple candidates by the World Health Assembly, and was the first person from the WHO African Region to head the world’s leading public health agency.

Born in the Eritrean city of Asmara, Dr Tedros graduated from the University of Asmara with a Bachelor of Biology, before earning a Master of Science (MSc) in Immunology of Infectious Diseases from the University of London, a Doctorate of Philosophy (PhD) in Community Health from the University of Nottingham and an Honorary Fellowship from the London School of Hygiene and Tropical Medicine.

Following his studies, Dr Tedros returned to Ethiopia to support the delivery of health services, first working as a field-level malariologist, before heading a regional health service and later serving in Ethiopia’s federal government for over a decade as Minister of Health and Minister of Foreign Affairs.

As Minister of Health from 2005 to 2012, he led a comprehensive reform of the country’s health system, built on the foundation of universal health coverage and provision of services to all people, even in the most remote areas.

Under his leadership, Ethiopia expanded its health infrastructure, developed innovative health financing mechanisms, and expanded its health workforce. A major component of reforms he drove was the creation of a primary health care extension programme that deployed 40 000 female health workers throughout the country. A significant result was an approximate 60% reduction in child and maternal mortality compared to 2000 levels.

As Minister of Foreign Affairs from 2012 to 2016, he elevated health as a political issue nationally, regionally and globally. In this role, he led efforts to negotiate the Addis Ababa Action Agenda, in which 193 countries committed to the financing necessary to achieve the Sustainable Development Goals.

Prior to his election as Director-General of WHO, Dr Tedros held many leadership positions in global health, including as Chair of the Global Fund to Fight AIDS, Tuberculosis, and Malaria, Chair of the Roll Back Malaria Partnership, and Co-chair of the Partnership for Maternal, Newborn and Child Health Board.

After taking office as WHO Director-General on 1 July 2017, Dr Tedros initiated the most significant transformation in the Organization’s history, which has generated a wide range of achievements.

John Haupert is President and CEO of Grady Health System in Atlanta, GA. Haupert began his tenure at Grady in October 2011. Grady is the safety net healthcare system serving Fulton and DeKalb Counties and Atlanta’s only Level 1 trauma center. Additionally, Grady is home to many nationally recognized clinical services, including the Marcus Neuroscience and Stroke Center, the Correll Cardiac Center, and the Georgia Cancer Center for Excellence.

A native of Ft. Smith, Arkansas, Haupert is a graduate of Trinity University in San Antonio where he earned a Master of Science Degree in Health Care Administration. He also received a Bachelor of Science in Business Administration from Trinity.

His career in healthcare management began at Methodist Health System in Dallas, Texas, in 1992, where he served for fourteen years. Haupert moved on to become the Chief Operating Officer at Parkland Health and Hospital System in Dallas.

Haupert is a board-certified Fellow in the American College of Healthcare Executives and recipient of the ACHE Regent’s Leadership Award. Haupert served as an ACHE Regent and on the Nominating Committee.

He is currently the Chair of the American Hospital Association Board of Trustees. John is also a former Chair of the Board of Directors of America’s Essential Hospitals.

In 2019, John was named by Forbes and The CEO Forum as one of the “10 CEOs Transforming Healthcare in America”. Also in 2019, John became the ninth Georgia hospital leader since 1978 to receive the Georgia Hospital Association Gold Honor Award.

Her Excellency Mubaraka Ibrahim the CIO Emirates health services and a passionate technology enthusiast, has spearheaded the Digital Transformation Journey. She played a crucial role in the Riayati “Electronic Unified Medical Record” committee for securing pharmaceutical supply chains that uphold post-pandemic resiliency. As a seasoned health care IT leader with over 30 years' experience, she has a proven track record of leading government entities through complex changes, implementing innovative solutions, and improving patient care.

Since her appointment as Acting CIO at EHS, Mubaraka has emerged as an architect in achieving impeccable achievements in sustainability goals aligned with the UAE's NET ZERO initiative. Mubaraka is an ardent advocate for emerging technologies to improve healthcare. She offered a pragmatic approach towards Implementing digital health technology, optimizing healthcare facility operations, reevaluating care pathways, and investing in advanced data analytics.

Among the first members of HIMSS in the region, she achieved the HealthCare IT Leader Hall of Fame Award (HIMSS Middle East).  Being a distinguished graduate of the UAE Government Leaders Program, she is currently a highly anticipated member of the UAE Government's Next 50. By setting the tone for other women and professionals in the region to follow, she is an inspiring leader blazing a trail for others to follow.

In its pursuit of addressing and adhering to sustainability in UAE health care, Mubaraka has proven to be an invaluable asset to the industry and has taken a leading role in utilizing technology to improve the quality of patient care.

Regional Chief Executive Officer Aga Khan Health Service, East Africa (AKHS- EA). She also holds the position of Global Head of Quality, Clinical Programs and Projects for the Aga Khan Health Services. Dr. Khan is also a Consultant with Joint Commission International (JCIA).

Dr. Khan holds a Doctorate degree from Johns Hopkins University, Masters in Healthcare from the University of Minnesota, and MSc in Nursing from Medical University of Smith Carolina College of Nursing and RN and BSc in Nursing, AKUSON Karachi.

AKHS-EA system encompasses four hospitals (375 beds) and around 50 outreach and specialized health facilities across Kenya and Tanzania. As a system, AKHS-EA has nearly 1 million outpatient visits, 20 thousand inpatient admissions and an annual revenue of $73 million. The health system employs over 2,100 staff. Dr. Khan is responsible for providing strategic leadership to a senior leadership team comprising four CEOs for the AKHS-EA clusters and heads of finance and business development, quality and patient Safety and human resources, and information technology. She also oversees various infrastructure and facility development projects, including developing Kisumu hospital expansion, a comprehensive oncology building in Dar-es-Salaam and establishing the network of offsite and specialized clinics across the region.

As the Global Head of Quality, Clinical Programs, and Projects for AKHS, Dr. Khan provides strategic leadership in developing the roadmap for seven AKHS hospitals (Kenya, Tanzania, Pakistan, India, Afghanistan, Tajikistan, and Syria) for quality and clinical program initiatives. She also the Regional Director Capital Projects in East Africa lead which attracted $150 million in external funding for expanding facilities and care, increased access for low-income patients, achieved international accreditation for three hospitals, and implementing of public-private partnerships.

Dr. Khan has 30 years of healthcare systems experience with expertise in hospital and nursing administration, quality improvement and patient safety. She has extensive leadership experience working in the University /Teaching Hospitals as well as in non-academic hospital

Regional Chief Executive Officer, Aga Khan Health Services, Kenya

Dr Hans Henri P. Kluge began his term as WHO Regional Director for Europe on 1 February 2020, following his nomination by the WHO Regional Committee for Europe and appointment by the WHO Executive Board.
He has 25 years of experience in medical practice and public health in numerous settings around the world. Having qualified in medicine, surgery and obstetrics from the Catholic University of Leuven in 1994, he began his career as a family doctor in Belgium.

On assignment with Médecins Sans Frontières (MSF) Belgium from 1995, his international experience started in emergencies, working in Liberia and Somalia, coordinating a tuberculosis (TB) control programme and providing medical and public health services in conflict zones. Dr Kluge’s work for MSF in the area of TB control continued with a posting coordinating programmes in prisons in Siberia, and then as the Regional TB Advisor for former Soviet Union countries in Moscow, Russian Federation.

Dr Kluge joined WHO in 1999, as TB and TB-HIV Project Manager at the WHO Country Office in the Russian Federation. During 2004–2009 his focus expanded, as Medical Officer for TB and then becoming Team Leader for the 3 diseases unit (HIV, TB and malaria) at the WHO Country Office in Myanmar, as well as working as a consultant to the Democratic People’s Republic of Korea on TB.

In 2009, Dr Kluge moved to the WHO Regional Office for Europe, and the following year was appointed Director of the Division of Health Systems and Public Health, and Special Representative of the Regional Director to Combat Multi/Extensively Drug-Resistant Tuberculosis. As division director, he led the development of a new WHO European Region vision on health systems for prosperity and solidarity; drove work on a regional study on universal health coverage and financial protection; prioritized a focus on service delivery including integrated and primary health care; and built strong partnerships on health system performance and reforms with the European Commission, Organisation for Economic Co-operation and Development (OECD), World Bank, GAVI, the Global Fund to Fight AIDS, Tuberculosis and Malaria, the European Observatory on Health Systems and Policies, civil society and donors.

A Belgian national, Dr Kluge is fluent in English, French, German and Russian, as well as Dutch. He is married and has two daughters. He enjoys running, cycling and gardening.

Dr Graccho Alvim Neto graduated from UFRJ (Federal University of Rio de Janeiro) in 1987 with a focus on pediatrics. In the years since he has expanded his work Internationally to discover best practices that can be implemented in his native Brazil. As a founding member of STEMS (Society of Tourism Medicinal) this has led him to explore first hand and learn from structural operations in Thailand, Dubai, and Costa Rica while expanding his training in rare diseases in the USA at University of California Los Angeles. His representation of GHA (Global Healthcare Accreditation) in Brazil includes facilitating trainings for Certified Medical Tourism Professionals (CMTP)

Since 1988 he has directed several private hospitals in Rio de Janeiro and for the past 15 years he has been a director of AHERJ (Associação Brasileira de Hospitais do Rio de Janeiro). Dr Graccho consults regularly with insurance companies to develop optimal home care programs while directing 2 infusion clinics treating rare diseases.

As the face of Brazilian hospitals during the Covid pandemic his regular appearances on the national news led to a recently launched series of public health shows bringing greater awareness to the general public.

Dr Graccho is grateful to participate in the IHF Lisbon 46th World Hospital Conference and looks forward to sharing his experiences in Brazil while acquiring new tools to return to Rio de Janeiro with, to building a healthier community.

Miguel Paiva is a healthcare executive with over 20 years experience. Miguel is currently President and CEO of Centro Hospitalar de Entre o Douro e Vouga, a 440 beds hospital integrated in the Portuguese national health service. Previously he was member of board of another Portuguese NHS Hospital, Centro Hospitalar do Médio Ave and had an important experience as General Manager in the private ambulatory healthcare unity MedicilPorto. Before that he was member of Board in Administração Regional de Saúde do Nort, the NHS organization responsible for the implementation of the public health policy in the northern region of Portugal.

Miguel is graduated in economics in Faculdade de Economia do Porto and has a vast post-graduated studies in healthcare management and geoeconomics.

Jonathan Perlin, MD, PhD is President and CEO of The Joint Commission Enterprise. Previously, as President, Clinical Operations and CMO, HCA Healthcare, Perlin led clinicians, data scientists and researchers in developing a learning health system model for improving care across 189 hospitals. His team’s work achieved national recognition for preventing elective pre-term deliveries, reducing maternal mortality, increasing sepsis survival, and developing public-private-academic partnerships for improving infection prevention and treating COVID. Before HCA, Dr. Perlin was Under Secretary for Health in the U.S. Department of Veterans Affairs (VA). He led VA to national prominence for clinical performance. An elected member of the National Academy of Medicine, he has co-chaired initiatives on digital health, combatting opioids and climate change. He has served on numerous Boards and Commissions and holds faculty appointments at Vanderbilt University as Clinical Professor of Health Policy and at Virginia Commonwealth University as Adjunct Professor of Health Administration.

Dr Preetha Reddy is the Executive Vice Chairperson of Apollo Hospitals. The pioneer of private healthcare in India, Apollo Hospitals has touched the lives of more than 200 million individuals.

Dr Preetha works closely with Apollo's 13,000 clinicians to continuously enhance clinical outcomes. She leads the thrust on quality improvement processes to achieve the highest standards in patient satisfaction. She is the Managing Trustee of the Apollo Hospitals Educational Trust.

She is widely recognized for her contributions in making high quality healthcare accessible to millions and for her support to various industry bodies, working for the betterment of India. In 2021, Dr Preetha was the President of NATHEALTH - Healthcare Federation of India and she has also been a Governing Council Member of the International Hospital Federation.

Passionately committed to service, she provides leadership and direction to several social impact projects.

Daniel Soranz is a Family and Community doctor, has a master's degree in Public Health and a doctorate in Epidemiology from Fiocruz, an institution where he is also a professor and researcher.

He was Rio de Janeiro's municipal health secretary between 2014 and 2016, during Mayor Eduardo Paes' first term; and from 2021 to 2022, in the midst of the Covid-19 pandemic.

In March 2022, he left the position to run for federal deputy. On October 2, he was elected with 98,784 votes.

In 2023, he left as a federal deputy and returned to the Rio Municipal Health Department with the aim of strengthening integration between the federal, state, and municipal SUS networks in Rio de Janeiro.

Dr. Muna Tahlak is the Chief Medical Officer (CMO), of the Dubai Academic Health Corporation and Vice Provost, Clinical Practice at the Mohammed Bin Rashid University of Medicine and Health Sciences (MBRU). Dr. Tahlak is currently the Chief Executive officer (CEO) of Latifa Women and Children Hospital. She is also Adjunct Faculty at Mohamed Bin Rashid University, Dubai, UAE.

Dr. Tahlak is the first Arab Women to hold the position of President designate for the International Hospital Federation. She is elected as a Regional Trustee for the Africa & Eastern Mediterranean Region for the International Federation of Obstetrics & Gynaecology for the period 2021- 2023. Also, she is the President of Emirates Obstetrics and gynaecology society.

Dr Tahlak is an obstetrics and gynaecology consultant and the first Emirati lady to complete her specialization in obstetrics and gynaecology from the John Hopkins Hospital, United States of America (USA). In 1997, she graduated from the Royal College of Surgeons of Ireland and topped her class in pathology. She is American Board Certified in Obstetrics and Gynecology and a fellow of the American Congress of Obstetrics and Gynecology since 2005. She completed Executive Master of Public Administration Program from Mohamed Bin Rashid School of Government in 2020.

Prior to joining the Dubai Health Authority (DHA), Dr Tahlak worked in USA as an obstetrics and gynaecology consultant from 2004 to 2006. Dr Muna joined Latifa Women and Children Hospital, Dubai Health Authority on 15 November 2006 as a Consultant Obstetrician/ Gynecologist. She later held the posts of Assistant Head of Obs/Gyn and Head of Obs/Gyn at Latifa Hospital.

During her tenure as the head of the department, Dr Tahlak developed the minimal invasive surgery services at the hospital. She established the outpatient office hysteroscopy procedure at the hospital without the need for hospitalization or anaesthesia as it used to be done previously.

She also served as the Director of Obs/Gyn Residency Program of DHA from 2007 till 2010. She is a member of several esteemed national and international societies and associations which includes:

• Member of American Congress of obstetricians and gynaecologists
• Member of American Association of Gynaecologic Laparoscopists.
• Member of International Academy of Human Reproduction (IAHR)

Dr Tahlak regularly participates in various conferences as a speaker, she has received various awards for excellence in her field and she provides training for resident doctors. Dr Muna has many publications in peer reviewed journals.

Dr Karan Thakur serves as the Group Sustainability Lead & Vice President - Public Affairs for the Apollo Hospitals Group, Asia’s largest integrated healthcare provider. Dr. Thakur is a seasoned healthcare administrator with wide experience in the field of health policy, hospital operations, projects, health communications and healthcare sustainability.

In his current role, Dr Thakur is part of the Group’s expansion initiatives, public policy engagement & sustainability initiatives. Based out of New Delhi, Dr. Thakur is a well-respected columnist and podcaster who has covered subjects ranging from health policy, healthcare reforms and growth and development of the Indian healthcare ecosystem.

Dr Thakur is an alumnus of the Harvard T.H. Chan School of Public Health, Manchester Business School, University of Manchester, Indian Institute of Management, Bangalore and National Law University, New Delhi. He was the 2022 Global Fellow from India for the Eisenhower Fellowships & the recipient of the Thomas B. McCabe Fellow recognition.

Administrator, member of the Executive Board and Chief Risk & Sustainability Officer at Luz Saúde
Former CEO of Hospital Beatriz Ângelo, Hospital Amadora-Sintra and Hospital da Luz Lisboa, Portugal.

Björn Zoëga, MD, PhD, Chief Executive Officer of Karolinska University Hospital. Björn Zoëga has for the past 20 years held leading positions within the healthcare sector in Iceland, Sweden and in the USA. He has been the CEO of Landspitali University Hospital and the COO of NextCODE Health. Prior to joining Karolinska University Hospital Björn Zoëga was CMO at Global Health Partner.

An experienced, confident, and highly qualified healthcare management specialist, MBA holder and certified black belt six sigma professional who believes that great things are possible, if we never give up.

I am someone who has extensive experience of how to motivate your employee to provide excellent health services and good quality care to the patients. I always strive towards achieving excellence in healthcare management.

Dr. Razig is a clinician educator with expertise in educational policy development, health systems regulations, and medical education. She currently serves as the Chief Academic Officer at the Cleveland Clinic Abu Dhabi. Her research interests include international medical education, medical professionalism, and issues of gender equity in health. Dr. Razig co-leads the Cleveland Clinic Women in Health Online Webinar Series, a regional first, aimed at tackling issues of gender bias in health care settings. She also publishes on the role of gender on patient health outcomes and health seeking behavior in the global context.

Dr. Razig received her bachelor’s degree from Barnard College, her M.D. from University of Connecticut, and completed her residency in internal medicine from New York University. Dr. Razig holds a master’s in education of health professionals from Johns Hopkins University and serves a clinical Associate Professor of medicine at the Cleveland Clinic Lerner College of Medicine.

I am M. Fernanda Velarde a medical specialist in geriatrics originally from Mexico. I graduated from the specialized geriatrics program at Parc de Salut Mar Hospital in Barcelona in 2020.

After completing my specialized training at Parc de Salut Mar, I decided to join the esteemed team at Parc Sanitari Pere Virgili to enhance geriatric care. As a member of the home hospitalization unit, I ensure that elderly patients receive personalized medical attention in the comfort of their own homes.

My commitment to geriatric care extends beyond the clinical setting. I actively engage in research and academic activities, striving to advance the understanding of age-related conditions and improve treatment options for senior patients.

• Medical Doctor
• Consultant Obstetrician/Gynaecologist
• Former Medical Director of 3 state general hospitals
• Permanent Secretary, Lagos State Health Service Commission with oversight of human resource management and service delivery in 28 general hospitals

Amina Mahmood Ahmed is Head of Quality & Excellence and MRI Safety Specialist working at Emirates Health Services - Fujairah Hospital U.A.E.

Her dedication in patient safety since the beginning of her career lead her to step in the field of Quality and patient safety. Amina holds certificate in Improving Global Health: Focusing on Quality and Safety from Harvard university, BSc (Hons) degree in Diagnostic Imaging from University of Portsmouth, United Kingdom and MSc in Innovation, leadership and management from university of York, United Kingdom.

Amina has special interest in T2* imaging of cardiac and liver in Thalassemia patients, she also participated in Global All Iron Detected project (BRAZIL) as UAE counterpart.

Amina played an active role of team leader during JCI accreditation 2021 in Fujairah Hospital. She is also leading the sustainable and CSR committee, her recent research was on 'The role of healthcare leadership toward environmental sustainability'.

Dr. Suad Hashim is a Consultant family physician with 23+ years of experience in primary healthcare sector of Dubai Health Authority (DHA) .

She graduated from Arabian Gulf University class of 1999, holder of Arab Board of medical specialization in family medicine and MRCGP International Dubai 2006, she also obtained a Master in Health Care Management from Royal College of Surgeon Ireland (RCSI) 2009.

She led one of the primary healthcare centers as the head of Al Mamzar Health center from 2006 till 2010 which served the community with comprehensive family medicine services. After that she actively led DHA early detection, prevention and screening programs aiming to reduce burdens of Non-communicable diseases mainly cardiovascular diseases and cancer prevention in DHA through wellness and checkup programs running in DHA.

She is actively involved in Audits, research papers and publications as the ongoing prospective PURE study since 2005 that published 20+ scientific papers, she also actively involved in Family Medicine teaching and training.

She is currently head of specialized Clinics Section in the primary health care sector in DHA, she is one of the leader of smart transformation of the services like Premarital Screening Services and telemedicine service which provides smart virtual consultation to the community in Dubai.

Specialist in Electrophysiology. Head of the Arrhythmia Unit, Cardiology Department at Bellvitge University Hospital, Barcelona, Spain.

President of Emirates Nursing Association, Director of Nursing Department, in Emirates Health Services, leading the National Nursing & Midwifery Strategy in the UAE and Honorary Associate Professor at MBRU. As well leading the taskforce committee for Cabinet Initiative (Attractiveness of Nursing Profession).

Dr Sumaya is an Awardee of Emirates Pride Medal for Mohammed Bin Rashid Government 2017; Community serving Medal 2020; Best Government Communication Campaign in promoting nursing profession (2018). Pioneer Nurse at the Global Health Pioneer Awards. She is recently inducted as fellow of American Academy of Nursing.

Dr Aysha Al Khoori, is the Executive Director of the Healthcare Facilities sector at the Department of Health Abu Dhabi. She is a passionate Emarati health care professional and leader with a rich work experience in healthcare quality and management.

She has a Bachelor degree in Medicine and Surgery from the UAE University, Arab Board Certificate in Family and Community Medicine from the Arab Board of Health Specializations, Professional Diploma in Health Administration from Notting Hill College and is certified in Medical Quality from the American Board of Medical Quality.

She has more than 16 years of extensive work experience in the healthcare industry, where she practiced as a family physician and worked as Chief Quality Officer at the Ambulatory Healthcare Services - SEHA and as the Executive Director of the VIP and International Patients Services at Cleveland Clinic Abu Dhabi.

Throughout her career, she was leading several projects in quality, patient safety, and organizational excellence and gained several certificates in healthcare management, leadership and clinical research from Harvard Medical School and has several publications.

She is a true believer of innovation and continuous need of enhancing the healthcare ecosystem and transforming the delivery of care towards healthier individuals and communities.

She has been continuously recognized for her great achievements and role as a healthcare quality advocate and gained the recognition of “Excellence in Quality Management” by the World Confederation of Businesses in 2017 and 2022.

Amb. Dr Abdulsalam Al Madani is the Chairman of INDEX Holding, a leading global healthcare business management company. INDEX was one of the host organisations for the 45th World Hospital Congress to take place in Dubai.

Amb. Dr Al Madani holds a Doctorate of Philosophy in Health Care Management and a Masters in Hospital Management. He also holds Ph.D. and Honorary Degree in Humanities. He is leading several organisations as a Chairman such as; International Congress for Health Specialties (ICHS) established in United Kingdom, DIHAD Sustainable Humanitarian Foundation, DIHAD Humanitarian College , Anti- Smoking International Alliance, and an Executive Chairman of the Global Scientific Dental Alliance (GSDA) and Global Family Medicine Scientific Alliance (GFMSA).

In his pursuit of encouraging awareness of various healthcare domains and in a bid to connect the global healthcare fraternity for a larger community welfare goal, Amb. Dr. Al Madani initiated and is the founder of world-renowned events such as AEEDC Dubai , Dubai Derma and DUPHAT. Amb. Dr. Al Madani lead the formation of the Waterfalls Initiative for Continuous Education from UAE to the World, a global not-for-profit initiative that aims to deliver continuous education to 1 million specialists through free online webinars that was supported and announced by the UAE Government.

In addition to his professional role, Amb. Dr Al Madani holds the position as the (Parliamentary Assembly of the Mediterranean) PAM Roving Ambassador for the GCC Region, and was the First Emirati to receive the PAM Personality Award. He is the author of the book “Life in 20 pages” a book that summarizes the years of leadership, experience and success that encourages positivity and happiness.

Being actively committed to Corporate Social Responsibility, Amb. Dr Al Madani’s philanthropic achievements have led to wide recognition within the UAE and internationally. Amb. Dr Al Madani has received appreciation and acknowledgment from HH Sheikh Mohammed Bin Rashid Al Maktoum, UAE Vice President and Ruler of Dubai (Dubai Appreciation Award for Community Service in the corporate category and for organizing the first successful meeting of the IMF Board of Governors), He was Awarded with Community Service Medal by H.H. Lieutenant General Sheikh Saif Bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior for unique contribution and great effort in supporting the local initiative which strengthens the position of the United Arab Emirates on an International level and for the contribution to the success of AQDAR World Summit Moscow, Further, he received an award from the State of New York, Office of the Governor, Mr George Pataki for distinguished contribution to the Dental Community through organizing the specialized AEEDC Dubai annually.

My name is Safeyah Salem Al Matrooshi. I obtained a bachelor’s degree in Architectural Engineering from the College of Engineering at UAE University in 2008 and was employed in the year 2009 at the Emirates Health Services in Dibba Hospital as an architect. Now I have been. promoted to the head of the Engineering and Maintenance Services Department. And I'm head of facility management and safety committee and member and I'm member in disasters committee.

I am now looking forward to a master’s degree at Hamdan Smart University in Dubai in project management. One of my most prominent achievements are my participation in preparing Dibba Hospital to obtain international health accreditation and it was acquired in 2021. Among the notable achievements were the replacement of the water heater system with solar heater system using natural resources. Which can help us in reducing the financial expenses and reduce the carbon emission.

Hiba Al Naabi is an experienced member of the Quality & Patient Safety team in The Royal Hospital, the largest tertiary care hospital in Oman. She earned her Master’s Degree (MBA with project management) at Cardiff University, UK. She has a great passion for Accreditation, project management , healthcare leadership and patient safety.

Throughout her career, Hiba has played a key role in implementing Accreditation Canada International's standards, both within the Royal Hospital and as a surveyor for various standards. Her expertise in this area has enabled her to lead and facilitate several critical projects, including improving patient safety culture and developing The Royal Hospital Leadership Development Strategy. This strategy involved training more than 100 potential leaders across all the hospital departments - a significant accomplishment.

Beyond her work at the Royal Hospital, Hiba is a member of the International Hospital Federation, where she holds recognition as a 'Young Executive Leader.' She is a certified accreditation surveyor, and her work in the healthcare industry continues to inspire progress, growth, and change.

Ibtisam Al-Siyabi is clinical educator at Royal Hospital. Holding BSN in Science of Nursing from Cardiff University, UK and Post Graduate Critical Care from Higher Institute of Health Specialties.

Have several contributions in national conferences as speaker. Last participation was in the AoME-INHWE Joint Conference 2023 in UK with oral presentation title: Effective Nurses-Patient Communication.

Dr Kalthoom AlBulooshi is currently the Director of the Training and Development Center and Chief Innovation Officer at Emirates Health Services. She’s a Family Physician Specialist with more than 20 years of experience in healthcare management and leadership. Dr. AlBulooshi strives towards excellence and innovation during her different roles she has held; including leading and managing 16 Hospitals of Ministry of Health and Prevention and winning 25 international awards of excellence in hospitals management.

Dr Kalthoom is keen on continuously developing her skills through enrolling in executive and women leadership programs. Further, she serves as a key member in several clinical and leadership committees and participated in international and national conferences for exploring and sharing knowledge in vital areas of healthcare advancement.

She has published and participated in several research papers, contributing to innovation and excellence in healthcare in UAE.

Dr Alanood is a highly experienced Consultant Family Physician with over 10 years of experience in healthcare management. She received her medical degree from Dubai Medical College, MRCGP of The Royal College of General Practitioners and is an Arab Board-certified family physician. Dr Alanood currently serves as the head of Umm Suqeim Health Center in Dubai Academic Health Corporation, where she leads a team of medical professionals in providing compassionate and comprehensive care to patients.

During the COVID-19 pandemic, Dr. Alanood was assigned as a medical director in one of the repurposed facilities (hotel) to provide care to close contacts and patients with COVID-19. She played a key role in establishing the facility as a quarantine facility, working tirelessly with her team to ensure that it was equipped with the necessary resources and personnel to provide high-quality care to patients.

Dr Alanood is committed to improving the quality of healthcare delivery and has implemented several initiatives and programs at the health center to promote preventive care and chronic disease management.

Senior clinical dietitian with MSc and BSc in Human Nutrition and Dietetics. Graduated from Sultan Qaboos University and completed my training and specialization at John Hopkins Hospital, holding a diploma on 6 Sigma and Lean Management in Health Care Setting.

My current interests are dietetics leadership, womens' leadership and advocating for a greener cleaner planet. I am a member of Nutrition Committee, Health and Wellness Committee and Oman Nutrition and Dietetics Association.

Currently I am collaborating with Ministry of Health and working to develop National Guidelines on Pediatric Acute Severe Malnutrition and National Guidelines on Nutrition in Burn Patients.

Dr Sumaya Al Zarooni is a pediatric cardiologist consultant who earned her degree from the University of Dublin. She has been elected to Membership of the prestigious Royal Collage of Pediatrics and Child Health. Currently she is the Medical Director and Chairs the Emergency and Accident Center in AlQassimi Hospital in Sharjah, UAE. Dr. Al Zarooni Member of the Supreme Medical Liability Committee and Chairperson of the Organ Transplantation Committee at the institution level in cooperation with the National Committee.

Dr Al Zarooni has contributed to the expansion of the Intensive Care Unit to be a closed care unit, and working on opening the Diabetes Center at Al Qassimi Hospital, which will be accredited in the first quarter of 2024 beside her contributions in achieving various medical accreditations.

Dr Essam Mohammed Noor Howayyer AlZarooni is the Acting Executive Director of Clinical Services Sector at the Emirates Health Services. He has 8 years in Emirates Health Services and 20 years in the Medical Field. He graduated from the medical school at UAE University in 2003. He completed his specialization in Pediatric Emergency Medicine in University of Manitoba (UOM), Canada. Upon return from Canada, he worked for 1 year in Al Qassimi before joining Shaikh Khalifa Medical City (SKMC) – Abu Dhabi emergency department in July 2013 as a consultant. After two years, he returned to Ministry of Health as a head of accident and emergency department in Al Qassimi Hospital (AQH).

Dr Howayyer played an active and major role in establishing and operating the new accident and emergency building/department in AQH, beginning of Mar 2016. He also was a key member in the team who managed to get Joint Commission Certification (JCI) accreditation for AQH end of 2018. Along with that he established the Arab board residency program in the accident and emergency department of AQH end of 2018. In October 2021, he was assigned as a director of the hospital department in Emirates Health Services (EHS) establishment. In June 2022, he was appointment as acting chief executive of medical services at EHS.

Dr Howayyer is heavily involved in quality and performance improvement projects both at the hospital as well as the corporate level. He chairs multiple committees at national and corporate levels.

Dr Natalia Allué has experience in Health Management focused on the analysis of databases, dashboards and the creation of indicators always linked to the improvement of the quality of care. She has extensive analytical experience linked to expertise in quality, process management and continuous improvement.

She is a specialist in Preventive Medicine and Public Health and has two master's degrees (Public Health and Medical Documentation). She currently works as medical director at the Fundació Sanitària Mollet in Barcelona, Spain. Likewise, she complements these functions with university teaching and research.

She is enthusiastic about continuous improvement, methodology and quality, always seeking to add value. She likes multidisciplinarity and teamwork. She has always worked surrounded by people of diverse and varied profiles, considering that they are basic pillars for good management.

Fernando José Ramos Lopes de Almeida, born in Angola, has a degree in medicine from the Faculty of Medicine of the University of Coimbra. Specialist and Head of Department for Public Health since 1994, held management positions in several health institutions. In addition to teaching, was part of Board of the Regional Health Administration of the Center, the Board of the Psychiatric Hospital Center of Coimbra, the National Commission for the Fight Against AIDS, the Scientific Board of Food and Economic Safety Authority and is the Coordinator of the Commission for the implementation of the National Strategy for Genomic Medicine. In the pandemic, took over the coordination of the Task Force for the National Covid Testing Plan. Currently, is the Chairman of the Executive Board of the National Institute of Health Doutor Ricardo Jorge.

Dr Noor Almheiri is a compassionate and highly skilled physician, specializing in family medicine, innovation, and health care management. With years of experience and extensive education, she has become a leading expert in the field, dedicated to improving the lives of her patients.

As the Director of Mental Health at Emirates health services, Dr Almheiri played a pivotal role in shaping and implementing innovative approaches to address mental health challenges. Her leadership has fostered a nurturing and supportive environment for both patients and staff, ensuring that everyone receives the care they need.

Dr Almheiri's commitment to mental health extends beyond their clinical practice and leadership role. She is actively involved in research, contributing to groundbreaking studies and advancements in the field. She has led several clinical projects in EHS hospitals such as newborn screening, Telemedicine outpatient service, community mental health program and Informatics clinical excellence programs

Assistant of General Director for General Directorate of Hospital Affairs.

He started working for the Ministry of Health as Director of Strategic Planning for Quality and Patient Safety. He has different experiences in both governmental and private healthcare institutions and hospitals as an executive leader. He has worked in the National Guard Hospital, Security Forces Hospital and university hospitals in addition to his experience in private hospitals for more than 19 years. He was a CBAHI Surveyor for the last 10 years.

He is the Chairman of the Hospital Commissioning Unit, responsible for supervising in hospitals before, during, and after operation.

He is also the General Director for Wazan Program. Since the start of COVID-19, he was appointed to be the Follow-up Officer for Field Hospital and he is the KSA MoH Representative in IHF.

Dr Sara Alom Ruiz is a General Manager for Digital Transformation and Innovation at Mediclinic and has over 17 years of healthcare experience. She has served in multiple senior executive roles in private healthcare, and has also previously worked in R&D in Pharma, Academia and Consulting, across the UK, USA and Middle East. Her core focus has been innovation, digital transformation, operations, strategy and commercial growth. She is very passionate about new healthcare delivery models that are more effective, patient-centric and sustainable.

Sara earned an MBA from Duke University, USA and a PhD in Cardiovascular Medicine from King’s College London University, UK. She is also a Fellow of the American College of Healthcare Executives.

Dr Sara Alshaya, highly efficient section manager holding the position of Director, Data and Statistics Department of EHS, as well as proven project and personnel management expertise with 17 years of relevant experience. Dr. Sara was the lead of the mental health strategy development for EHS and former head of operational planning, EHS; an active partner of Women Mental Health National Committee and Executive Committee of JCIA and MOHAP & EHS Spin-off. She had a distinguished career in the MoHAP-UAE, as a Head of Specialized Health Care Services Section.

Dr Sara is consistently striving to improve a strong data/research/innovation governance framework in EHS with advanced AI application and bringing excellence for the entire healthcare system by adopting concrete data strategies and plans.

An Exemplary Leader and An Eminent administrator, her contribution to the field of AI Analytics in healthcare decision making are significant Milestones in EHS and MOHAP History.

Fernando Araújo, is a medical doctor specialized in Immuno-haemotherapy. He has a PhD Medicine and postgraduate in Management, at the Catholic University of Porto. He is Professor in the Faculty of Medicine of the University of Porto. In addition to his medical and teaching activities, during his professional career he has held various responsibilities in health management and governance, including President of the Management Board at São João University Hospital Centre (2019-2022), President of the Executive Board of the Northern Regional Health Administration (ARS Norte), between 2009 and 2011 and his term as Deputy Secretary of State and Health (2015-2018). He is currently Executive Director (CEO) of the National Health Service (NHS).

• Consultant family and home health care physician
• Leader of Ministry of Health Post Covid-19 project
• Choosing Wisely Champion at Ministry of Health
• Advisor to Assistant Minister of Health
• Clinical Associate Professor, Princess Norah Bint Abdul Rahman University
• Head of National Home Health Care Committee, Saudi Health Council
• Chairman of Saudi Scientific Home Health Care Society Board

Riyadh, Saudi Arabia

Professor Alshamsan is an accomplished academic and the esteemed Secretary General of SCFHS. With a rich background in academia, he previously served as the Dean of the College of Pharmacy at King Saud University, where he led numerous research projects and supervised graduate students.

Over the years, Professor Alshamsan has published over 60 peer-reviewed articles and book chapters, cementing his position as a thought leader in the pharmaceutical industry. As an esteemed reviewer and editor for numerous reputable journals, he is well-respected by his peers.

Professor Alshamsan has also lent his expertise as a consultant for Vaccine, Biologics, Biosimilars, and Advanced Therapy Medicinal Products at the Saudi FDA. He is a key figure in many committees and has contributed significantly to the advancement of the pharmaceutical field in the Kingdom of Saudi Arabia.

Basic degree - Medical Doctor (MD), further made master in Healthcare administration and qualified as a Healthcare Manager. Currently, she is specializing in leadership at Stanford School of Business.

With 15 years of experience in the healthcare sector:

• 2009 - Founder and president of the first youth health organization in Georgia – Healthcare development Youth Organization.
• 2010-2012 – Head of Standing committee of Public Health at IFMSA in Georgia.
• 2010-2015 –Head of Stat Public Health Programs Administration in MOH and NCDC
• 2015-2017 - Head of Health Department of Tbilisi City Hall.
• 2017-2021 - At Evex Hospitals, first the Deputy Director of Hospital Development, then the Head of the Strategic Services Development Department.
• From 2022 until now, the director of the Caucasus Medicine Center.

Areas of work: development of health policy, medical education in population, hospital sector and healthcare services. Has exceptional communication, effective negotiation and analytical skills.

Chief Executive Officer of Unicancer since January 2020, Sophie Beaupère is a Hospital Director (School of Advanced Studies in Public Health) with a University degree from Sciences Po Paris and a Master in public management from Paris Dauphine University.

From 2015 to 2020, she has also been Deputy Director General of Center Léon Bérard - the French Comprehensive Cancer Center (FCCC) of Lyon - and Vice-President of the Association of Hospital Directors (ADH). Previously, she was Director of Activity and Finances at Gustave Roussy, FCCC of Villejuif, near Paris. Sophie Beaupère collaborates with President Prof. Jean-Yves Blay in driving Unicancer’s strategic program.

Susana Sarmento Bernardo, portuguese, born in Lisbon in April 1985, graduated in 2007 from Artur Ravara Nursing School. Postgraduate degrees in: pre-hospitalar nursing emergences from São Francisco das Misericórdias Nursing School in 2010; Women's and Children's health from Atlântica University in 2011; Nursing Management from Lisbon Nursing School in 2012 and finally Midwife's Master's degree. Working as a nurse since 2007, in a medicine ward in Centro Hospitalar Universitário de Lisboa central (CHULC), but since 2015 as a Midwife in Maternity wards from Maternidade Dr. Alfredo da Costa (from CHULC)

With over a decade of dedicated service in healthcare leadership, Bruno is committed to improving patient outcomes and support delivering better use of resources. His past includes roles in strategic leadership, digital transformation, and operational excellence.

Currently, serving as Director of Digital Operations at Chelsea and Westminster Hospital NHS Foundation Trust in London, Bruno is driving a digital evolution for the Trust and support Northwest London Acute Hospitals in their digital journey. This role builds on my previous position as Director of Digital Operations within the same organisation, where he optimized healthcare processes with technology.

Previously, he contributed nearly three years as as Deputy Chief Operating Officer/ Head of Operations at Royal National Orthopaedic Hospital (RNOH) NHS Trust in London, gaining valuable experience in specialised care .

Before RNOH, he worked at Imperial College Healthcare NHS Trust for over five years and on several clinical and non-clinical roles, overseeing various departments and workstreams.
Throughout his career, he focused on performance management, risk mitigation, staff leadership, financial stewardship, and strategic initiatives. He has successfully led cost-saving efforts and managed inpatient bed closures.

Bruno's journey in NHS began as a Staff Nurse after moving from Portugal, laying the foundation for my healthcare leadership roles.

Deborah J. Bowen, FACHE, CAE, is president and CEO of the American College of Healthcare Executives, an international professional society of more than 48,000 healthcare executives who lead hospitals, healthcare systems and other healthcare organizations. With comprehensive programs in credentialing, education, career counseling, publications and research, ACHE works toward its goal of being the preeminent professional society for leaders dedicated to advancing health.

Before her appointment as president and CEO of ACHE, Ms. Bowen served as executive vice president and COO from 2003 to 2013, as vice president of administration from 1994 to 2000 and as director of government relations from 1992 to 1994.

Outside her service to ACHE, from 2000 to 2003 Ms. Bowen served as deputy executive director at the Society of Actuaries in Schaumburg, Ill. She served as director of the division of communications from 1987 to 1992 and deputy director in the division of public affairs from 1986 to 1987 at the State Medical Society of Wisconsin in Madison. Her nonprofit healthcare experience also includes posts at the Medical College of Wisconsin and the Wisconsin Department of Health and Social Services, Bureau of Alcohol and Other Drug Abuse Services.

Ms Bowen serves on the leadership council of the Institute for Diversity and Health Equity, an affiliate of the American Hospital Association, and she is president of the International Hospital Federation. Previously, she has served as chair of the boards of the Association Forum of Chicagoland, the Commission on Accreditation of Healthcare Management Education, and the Malcolm Baldrige National Quality Award Board of Overseers.

Since becoming president and CEO of ACHE, Ms. Bowen has been recognized by Modern Healthcare as one of the Top 100 Most Influential People in Healthcare and one of the Top 25 Women in Healthcare.

Diana is a Healthcare Manager and now Chairman of the Board of Hospital Arcebispo João Crisóstomo. On this context, she has achieved several recognitions from international and national entities, namely being the first Portuguese institution considered “age-friendly” by the Institute of Healthcare Improvement.

Diana is a co-founder of Women Global Health -Portugal and worked as consultant to the Minister of Health. Graduated in Law by Universidade de Coimbra, holds a Specialization in Hospital Administration (MHA, CEAH) from Nova University of Lisbon. She has held several positions in over more than two decades. Diana was an International Director of the Coimbra University Hospital, representative at the M8 Alliance - World Health Summit. Executive Director for the WHS European Regional Meeting, and representative in the European Reference Networks.

Diana was distinguished by the Nunes Correia Verdades Faria Award in recognition of her career for "Affection and care dedicated to the elders".

Head of the Athens Quality of Care Office & SPECIAL ADVISER for the Regional Director.

Dr João Breda is the Head of the new Athens Quality of Care Office and Special Adviser of WHO Regional Director for the establishment of Sub-Regional Offices. Before moving to Greece João has been posted in WHO Senior Positions in Copenhagen (Denmark) for seven years and Moscow (Russian Federation) for four years. The Athens Centre of Excellence aims to improve quality of care and patient safety at country level and focusing on reducing inequalities while promoting health innovation and leadership.

An experienced multidisciplinary researcher, I am responsible for the integration of research and clinical activity in the new Cambridge Cancer Research Hospital. I have extensive experience in running clinical trials, and a particular research interest in data integration and machine learning methods for better treatment and prognosis for hard to treat cancers.

Mike is the Chief of International and Business Development for UCLA Health. In addition to overseeing UCLA Health’s international strategy, his team oversees enterprise-wide business planning and organizational alignment as well as a variety of UCLA’s high value patient populations. He is responsible for ensuring growth in these areas and for seeking out and vetting potential partnership opportunities for the medical enterprise.
Mike joined UCLA Health in 2012 where his work focused largely on value-based care and performance improvement initiatives including the implementation of real-time dashboards. He received his undergraduate degree in finance and his Master in Health Administration from the University of Iowa.

MD, PhD; specialist in Internal Medicine. Head of the Infectious Diseases Department at Hospital Universitari Mútua Terrassa. Dean of the School of Medicine at the Universitat Internacional de Catalunya. Deputy Director of VINCAT, Infection Control Program of Catalonia. Its main areas of interest in research are infection control and antimicrobial stewardship programs, antimicrobial resistance, blood stream infections and respiratory infections. She is the author of more than 100 indexed publications.

Gayle Capozzalo is the Executive Director of The Equity Collaborative an initiative of the Carol Emmott Foundation focused on gender equity, diversity and culture inclusion for health care organization. She retired as the Executive Vice President/Chief Strategy Officer of Yale New Haven Health System a few years ago. She joined the System in 1997 and was primarily responsible for System strategy development and execution, marketing, community and government relations, innovation, business development and mergers and acquisitions.

Ms Capozzalo received her Master of Science degree in Public Health from the University of Missouri-Columbia and completed two years post masters work in health care marketing and organizational development at St. Louis University. She has over 35 years of experience in system strategy, integration, development and management in the industry. Ms. Capozzalo is a Fellow in the American College of Health Care Executives and Past-Chairman of the American College of Health Care Executives Board of Governors. She recently was presented the Gold Medal Award by the American College of Healthcare Executives.
She Universal Health Realty Income Trust (NYSE-UHT) as a Board member of the Audit,

Nominating/Governance Committees and Chair of the Compensation Committee; .406 Venture Healthcare Executive Council in Boston and is the Senior Strategy Advisor to PhysicianOne Urgent Care, the largest, private equity urgent care company in Connecticut.

Gayle is active in her community and the healthcare industry. She is past Chair and a Board Member of Connecticut Public Television, Chair of Planned Parenthood of Southern New England and a member of Planned Parenthood of Greater New York, C-4 Board.

Michael Capriotti is Senior Vice President, Integration and Strategic Operations at Virtua Health, the largest health system in Southern New Jersey. Capriotti has been responsible for designing and implementing Virtua’s Hospital at Home program and Virtua’s approval for the CMS Hospital at Home Waiver Application. Virtua’s program has treated more than 600 patients with more than 1,800 home days in its first 18 months.

In addition, he oversees Virtua’s Patient Logistics department including Virtua’s vast paramedic program, emergency medical technicians services, medical transportation services as well as Virtua’s transfer center. Capriotti is also leading the development of an Enterprise Care Logistics Center focusing on system-wide throughput and capacity, real-time quality intervention and virtual clinical care.

Julie Cerese is the Group Senior Vice President at Vizient and leads the Member Connections experience including networking, performance improvement benchmarking and collaborative and member training and education. In this role, she works with colleagues to support members to achieve their quality, safety, cost and market performance goals.

Having begun her career in nursing, Cerese has focused on clinical quality and performance improvement. She has held executive nurse, quality and service line leadership roles in AMC and community hospitals. Her research has focused on the unique factors that differentiate top performers. Cerese also has a keen interest in the relationship between clinical leadership, interprofessional education and collaboration and clinical outcomes.

Cerese holds a doctorate and also a master’s degree and bachelor’s degree in nursing from the Loyola University Chicago Niehoff School of Nursing.

Dr. Mafaten Chaouali is a Medical Doctor with an impressive academic and professional portfolio. Holding a Master's degree in Infection Prevention and Epidemiology from Essex University, Dr. Chaouali's expertise extends to the realms of Healthcare Risk Management, Quality of Care, and Patient Safety. This profound knowledge is further accentuated by her certification as CPHRM, CIC, CPPS and CPHQ. Presently, Dr. Chaouali is making substantial contributions to global health as a Technical Officer on Hospitals at the World Health Organization's Regional Office for Europe. Her dedication to enhancing healthcare systems and ensuring optimal patient outcomes has positioned her to contribute to the development and implementation of key healthcare initiatives and strategies within the WHO European Region.

Searchmore is a seasoned Chartered Accountant with vast experience in the service and healthcare sectors. He has done a number of leadership and executive development programs; an area he has developed a keen interest in during his career.

He has been responsible for transformation and turnaround of various organizations and was instrumental in developing a patient-oriented agenda for the biggest private hospital in Zimbabwe, before moving to his current role.

He is currently the Managing Director of Baines Intercare Medical Centre and does consultancy on different areas of business: strategy, leadership and patient experience as part of his entrepreneurial drive.

He is a member of the American College of Healthcare Executives (ACHE) and is working on being admitted as a Fellow of the College by December 2023 (FACHE designation). In 2022 he was the first and only participant in the International Hospital Federation (IHF) Young Executive Leadership (YEL) Program from Zimbabwe. He is one of the first YEL Alumni Ambassadors and represents the Africa and Eastern-Mediterranean region. He also carries out Board assignments for various organisations.

Mr Wei-Chou Chang is currently serving as the Director of the General Affairs Office at Kaohsiung Municipal Ta-Tung Hospital (operated by Kaohsiung Medical University) and is also a doctoral candidate at National Kaohsiung University of Science and Technology. With over 25 years of experience in healthcare management, Mr Chang has held various important positions in multiple hospitals, including Human Resources Department Supervisor, Director of General Affairs Office, Director of Management Office, Director of Social Work Office, Executive Secretary in the superintendent's Office, and Senior Specialist. He has long been dedicated to issues related to hospitals' social responsibilities. He edited and published the first CSR reports for Kaohsiung Municipal Ta-Tung Hospital and Kaohsiung Municipal Hsiao-gang Hospital in 2011 and 2013, respectively. Over the years, he has published six journal articles and conference papers on CSR-related topics. In 2014, he also represented Taiwan and presented the concrete achievements of energy conservation and carbon reduction practices in healthcare institutions at the IHF Annual Conference held in Oslo, Norway.

Rohit Chandra, PhD, is the Chief Digital Officer at Cleveland Clinic since February 2022, and leads digital technology and innovation throughout the global health system.

Dr Chandra joined Cleveland Clinic from Sunshine Products, a technology startup in Palo Alto, Calif., where he was vice president of engineering. Prior to that, he was senior vice president of Search and Advertising at Verizon Media, where he was responsible for bringing together products and teams from Yahoo and AOL after their acquisitions by Verizon. During his 13 years at Yahoo, he helped build technology for search and advertising products in a variety of engineering leadership roles.

Dr Chandra holds a bachelor of technology degree from the Indian Institute of Technology, Kanpur, India, and a doctor of philosophy degree from Stanford University, both in computer science.

President & CEO, WittKieffer, USA

Ming-Jyh Chen, Executive Officer, Administration Office, China Medical University Hospital. Graduated from the Institute of Environmental Health of National Yang Ming University, focuses on energy saving and carbon reduction, project management, and actively involved in sustainable development issues.

Current: Administrative Officer, Administration Center, Kaohsiung Medical University Chung-Ho Memorial Hospital

Professional Experience: Administrative Officer, Medical Safety Management Center, Kaohsiung Medical University Hospital, Kaohsiung Medical University

I'm Dr Chao-Ju Chen from Kaohsiung Medical University Hospital's Department of Laboratory Medicine in Taiwan. With over ten years of experience in the medical field, I have developed expertise genetic diagnosis, molecular microbiology, molecular oncology, and companion diagnostics. My role encompasses issuing test reports, innovating lab tests, mentoring students, and participating in laboratory quality control and audit. Recently, I stepped into leadership as the general lab director from 2019 to 2020. Navigating medicine, often male-dominated, has had its challenges, yet I remain committed to growth and learning. This program excites me as it's an opportunity to connect with global peers and expand my understanding of international healthcare systems.

Dr Lilian Cheung is a consultant clinical oncologist from the Berkshire Cancer Centre at the Royal Berkshire Hospital. Dr Cheung’s expertise lies in the treatment of lung and gynaecological cancers, and she is a passionate advocate for using technology to enhance patient care. Dr Cheung pioneered the use of mobile apps that helped cancer patients to communicate more effectively with their healthcare providers during COVID19 pandemic when she was working in the Hospital Authority in Hong Kong.

Currently working at Taipei Veterans General Hospital as the Nursing Supervisor of the Pediatric Ward. Graduated with a doctorate in nursing from Taiwan. Her working fields are orthopedics, geriatric, comprehensive medical and surgical nursing, and community nursing. She also serves as a part-time assistant professor in the school.

Prof. Jong Soo Choi, Ph.D. is currently in charge of Information Technology Lead at the office of digital transformation, Samsung Medical Center, which is promoting digital transformation using the 4th industrial revolution technology to improve the healthcare ecosystem.

He has also taught students on understanding of smart hospitals as an adjunct professor at Samsung Advanced Institute for Health Sciences & Technology of Sungkyunkwan University.

In the research field, he is a Project Manager in charge of promoting a project to build a cloud-based Clinical Data Warehouse (CDW) using EMR-based clinical data that is accumulated daily with research funding from Gangwon Province.

Dr Choi Tsz Lung serves as an Associate Consultant in Orthopedics and Traumatology at Alice Ho Miu Ling Nethersole Hospital (AHNH) in Hong Kong, where he dedicates his focus on arthroplasty surgeries.

Driven by his interest in the intersection of medicine and information technology, Dr Choi has made meaningful, incremental strides in these fields. Notably, he contributed to the deployment of the JR Care App, a useful tool aimed at simplifying the patient journey through arthroplasty surgeries.

His work also includes introducing telemedicine applications within his department in AHNH, further indicating his forward-thinking approach to his profession.

Director of Education and Development at Agir

Communicologist, quality manager, professor and health researcher. Master, PhD and postdoc in Communication and doing a new postdoc in Information and Communication at the Universitat de Barcelona (Spain).

Guest researcher at CITEI - Center for Research in Technologies and Intermediate Studies in the field of Communication and Health at the University of Maia (Portugal).

Member of the International Hospital Federation - IHF YEL Alumni. Member of the Center for Studies in Communication, History and Health (NECHS-UFRJ/Fiocruz). Specialist in Project Management and Black Belt in Lean Six Sigma.

Author of the book "Management of Hospital Communication", Scientific Coordinator of the Hospital Manager's Manual (Brazilian Hospital Federation - FBH) – 1st, 2nd, 3rd and 4th Volumes, and organizer of the work "Health Services Accreditation Strategies". Assistant editor of the Electronic Journal of Communication, Information and Innovation in Health (Reciis/Fiocruz).

I am Alexandru Ciudin, a highly qualified medical professional with extensive expertise in Urology and medical research. I obtained my medical degree from the University of Medicine and Pharmacy of Bucharest in September 2004. Throughout my career, I have worked as a resident in various hospitals, including the "St Pantelimon" Hospital in Bucharest and the Clinic Hospital of Barcelona, where I specialized in General Surgery and Urology, respectively. Subsequently, I became a Urology Specialist at the Hospital de Mollet.

In addition to my clinical experience, I undergo a Master's in Business Administration (MBA) degree, which complements my medical background and enhances my skills in managing healthcare practices and research projects.

I hold a Doctor of Medicine degree from the University of Barcelona and have mentored students at the Hospital de Mollet. I have actively participated in numerous courses, congresses, and presentations at both national and international levels, earning recognition and awards for my contributions.

My focus on Urology and prostate cancer has been particularly noteworthy, and I have shared my knowledge through teaching and presenting my findings in conferences and scientific publications. With my impressive qualifications and dedication to advancing medical knowledge, I continue to make significant contributions to the field of Urology and healthcare research.

John Clack is a quality and patient safety consultant at London Health Sciences Centre in London, Ontario, Canada. HE is a registered Occupational Therapist with the College of Occupational Therapists of Ontario and holds a Masters of Business Administration, a Masters of Science in Occupational Therapy, and an Honours Bachelor of Kinesiology.

Throughout his career, John has utilized his extensive experience in the fields of Quality, Patient Safety, and Occupational Therapy to develop and promote a culture of safety in all aspects of his work. John has held both formal and informal leadership roles and has been an active participant, author, and award winner in clinical research. Through collaborative approaches to care, Just Culture, and taking a systematic approach to learning from adverse events, John continually strives to improve patient safety and quality of care.

Joanne M. Conroy, MD, has led Dartmouth Health as chief executive officer and president since 2017, overseeing the management of New Hampshire’s only academic health system and largest private employer, in a complex and rapidly evolving healthcare landscape.

Under Conroy's leadership the system's flagship hospital, Dartmouth Hitchcock Medical Center in Lebanon, NH, is regularly ranked as the #1 hospital in New Hampshire by U.S. News & World Report. The Dartmouth Health system now includes four hospitals and a home health agency, and a longstanding, strong relationship with the Geisel School of Medicine at Dartmouth provides key academic and research collaborations to train the next generation of physicians.

Conroy received her undergraduate degree in chemistry from Dartmouth College and earned her medical degree at the Medical University of South Carolina. She is board certified with the American Board of Anesthesiologists.

Sofia Couto da Rocha is the Chief Transformation Officer & Head of the Virtual Client at Lusíadas Saúde. With a background in medicine, an MBA from The Lisbon MBA, and a diverse educational journey, she's a driving force in healthcare innovation. Sofia received prizes in Biotechnology, Leadership, and Digital health, including the Sages for clinical excellence and the Global Impact Challenge from Singularity University. She's also the visionary behind the award-winning Lusi project, recognized with the European Digital Award for healthcare innovation. Commonly invited to speak in international and national meeting regarding innovation and technology in healthcare, like web summit or WMF (we make future).

 
Furthermore, Sofia's dedication to healthcare advocacy is reflected in her leadership as the former President of the IT Commission of the initiative Health Parliament Portugal and her continued roles as a Medical Officer at Patient Innovation and Untech.

Zachary Crandall is a Regulatory Affairs Clinical Operations Manager for Intermountain Health. His current portfolio consists of completing mock surveys at all Intermountain hospitals and homecare, attends external surveys and develops regulatory readiness plans for the system.

He attended Weber State University’s College of Health Professions where he became a Registered Nurse as well as earning his Masters of Healthcare Administration. Prior to Joining Intermountain, he was an Executive Director of a multi-state post-acute care company.

In his free time, Zachary enjoys spending time with his wife and 4 children doing anything that gets them outdoors. Zachary is passionate about patient safety and regulatory readiness and is thrilled to present at this conference.

Bryan Croft joined Cedars-Sinai Medical Center in June of 2010 as the Vice President of Service Line Operations. In July of 2017, Bryan was promoted to Senior Vice President of Operations and is responsible for service line and professional/support services operations, program development and the medical center’s academic faculty practices. Bryan also leads the day-to-day operations of the Cedars-Sinai Marina del Rey Hospital.

Prior to joining Cedars-Sinai, Bryan served as the Vice President of Operations at The Methodist Hospital in Houston. In that role, he was responsible for the operational and strategic oversight of heart and vascular Services, surgical services and the Methodist Multi-Organ Transplant Center. Furthermore, Bryan served as the Vice President of Patient Care at The Queen’s Medical Center in Honolulu and as the Administrative Director of Surgical Services at Parkland Health & Hospital System in Dallas.

Mr Croft earned his bachelor’s in business administration from Texas Tech University in Lubbock and a master’s in health care administration from Trinity University in San Antonio. Bryan is a Fellow in the American College of Healthcare Executives and has served as a Board Member for the American College of Healthcare Executives' local chapters in Los Angeles, Houston and Honolulu.

Bryan and his wife Jennifer have two sons, Cayden and Grayson, and a labradoodle, Jules.

Consultant/attending psychiatrist at Maudsley and King's College hospitals in London, UK. Executive director for commercial enterprise at Maudsley Hospital with portfolio including education, training, consulting and international platforms. Specific interests in core mental health service development, training and integrating mental healthcare across the full healthcare system of primary, secondary and specialist care.

Ana's early passion for health and science laid the foundation for her academic and research activities. She holds a master's degree in health management and completed a postgraduate degree in Digital Health at ENSP-NOVA, where she remains dedicated to her role as a researcher. Her expertise and commitment drive her pursuit of knowledge in crucial areas such as health literacy and the perception of individuals with chronic conditions, including Type 2 Diabetes Mellitus, Heart Failure, Chronic Kidney Disease, and Chronic Obstructive Pulmonary Disease.

Ana's work contributes to advancing knowledge in these domains, striving to make a positive impact. With a special interest in Digital Health, particularly Telemedicine and Artificial Intelligence, she aspires to undertake future research endeavors in these fields. Ana's determination, curiosity, and commitment to staying abreast of emerging trends define her professional journey and highlight her dedication to making a meaningful difference through her research.

As LHSC’s Corporate Health Disciplines Executive, CJ works collaboratively across LHSC to develop and sustain an organization-wide vision for the professional practice of 22 health disciplines (regulated and unregulated) – one that emphasizes the highest quality patient and family-centred care.

While supporting and collaborating with professionals across various disciplines, CJ fosters an environment of ongoing learning and continuous quality improvement. Regarded by colleagues as a builder of strategic partnerships, CJ is driven by evidence and best practices to generate results that benefit patients, families, staff and physicians.

With more than 18 years of academic health leadership experience, CJ is recognized as a strategic planner and innovation champion who collaboratively leads teams to advance patient care.

Galyn Damiani currently serves as the Senior Director of Service Line Strategy at Centra Health in Virginia, USA. Galyn is a highly strategic and transformational leader who thrives on building and architecting systems to facilitate strategic growth and development and inspire and activate teams of people to optimize their contributions. Galyn brings over 9 years of experience in business development, physician relations, service line leadership. operations and strategic planning.

Rebecca J. Davis, MHA, FACHE is the Operations Administrator for the Department of Urology at Mayo Clinic in Arizona, where she serves as the administrative director, providing operational and strategic leadership across clinical practice, research, and education within the department. Additionally, Rebecca serves as the administrative leader for surgical quality and outcomes within the organization.

Outside of her current role, Rebecca enjoys educating future healthcare leaders as Adjunct Faculty with the University of Minnesota Health Services Management program. Rebeca holds the rank of Instructor of Healthcare Administration in the Mayo Clinic College of Medicine and Science and Gold Quality Fellow through the Mayo Clinic Quality Academy. She is a fellow of the American College of Healthcare Executives and past Fellow of the Association of Cancer Executives. She earned her Bachelor of Arts degrees from the University of Kentucky and Master of Healthcare Administration degree from the University of Minnesota.

Dr Geneviève C. Digby is an Associate Professor of Medicine in the Division of Respirology at Queen’s University. She is cross-appointed to the Department of Oncology. She also holds a Master of Science in Healthcare Quality.

Dr Digby is a clinician scholar whose clinical and academic interests include Quality Improvement (QI) in healthcare, particularly in terms of efficient resource utilization, timeliness of care, guideline adherence, and QI education.

Her primary clinical practice includes general respirology and leading the Lung Diagnostic Assessment Program (LDAP), a rapid assessment clinic that coordinates the care of patients with suspected lung cancer.

She has led several QI initiatives in the LDAP that have improved the quality, timeliness, and equity of access to care for patients with lung cancer in Southeastern Ontario.

Born on Madeira island in 1977, graduated in Physics Engineering from University of Aveiro in 2002. The master's degree in Applied Physics allows entry into the field of Medical Physics through the master's thesis "Methods of Visualization of Breast Structural Disorganizations " developed in a private health group, dedicated to complementary means of diagnosis, "Dr. Campos Costa”, in Oporto City. Later, the MBA at the EGP-University of Porto Business School broadens horizons within the scope of management, consolidating knowledge with a postgraduate degree in Hospital Management and Administration at the Faculty of Medicine of the University of Porto (FMUP).Currently with more than 20 years of experience in the area of radio protection and medical physics, develop my activity in Lusíadas Saúde group, having under my responsibility the entire cross-sectional area of radio protection, from the safety of employees, infrastructures and patients undergoing diagnostic examinations with exposure to ionizing and non-ionizing radiation

Doctor, Master II in Public Health.

Ten years experience in public health programs: improvement of the health system and the quality of care services; management, application of action plans and monitoring and evaluation in various international institutions (Médecin Sans Frontière, Alert International, USAID/JHPIEGO, Center for International Studies and Cooperation CECI).

Seven years experience in Public Service, Head of Health Center then Head of the National Gender and Equity Service at the Ministry of Health and Public Hygiene.

Currently Deputy National Director of Public and Private Hospital Establishments at the Ministry of Health and Public Hygiene.

Dr Ibrahim is a Healthcare Quality Expert who has diverse healthcare knowledge and experience. He is currently holding the position of chief quality officer in Saudi German Hospital Egypt. With wide experience in Healthcare Quality as well as Administration, Ibrahim Hold previous positions as quality director in SGH Aseer, acting Quality & Patient safety manager in SGH Al Madinah Al Munawara.

Ibrahim was assigned to many projects for accreditation as well as hospital administration.

Ibrahim was selected by the National Association of Healthcare Quality (NAHQ) as Poster Presenter for the 38 NAHQ annual conference (Triple Crown of Quality) which was conducted in Louisville, KY, USA from 6-9 October 2013.

Ibrahim was a speaker in many symposiums conducted in SGH Asser, SGH Jeddah and SGH Cairo. His Project of Establishing an integrated quality management model (holistic approach) has an 'honorable award' from IHF Conference Dubai 2022.

Dr Dina El-Maghraby is the Technical Bureau Manager for the Regional Director of Saudi German Health Egypt and North Africa in Saudi German Health. She has over 7 years of experience in Healthcare Management and has worked in various healthcare sectors in Egypt, including Private, Military, and Governmental at the Ministry of Health.

Dr El-Maghraby has actively participated in several mega strategic projects within hospitals and the healthcare sector in alignment with the government, national, and international accreditations as a Healthcare Quality and Medication Safety Champion. She earned her B.S. degree in Pharmacy from Cairo University in 2014 and pursued further studies, including a Total Quality Management Diploma from the American University in Cairo, a Master of Business Administration (MBA) in Strategic Management, and a fellowship from Mayo Clinic College of Medicine, Quality Silver. Dr El-Maghraby is also an IHF - Young Executive Leader Alumni of 2022.

Dr. Ahmed El-Sobky is a healthcare visionary and public administration expert. He currently chairs the Egypt Healthcare Authority and is a Member of the UHC2030 Steering Committee. He oversees the Hayah Karima Project and Universal Health Insurance Project for the Ministry of Health and Population. Dr. El-Sobky earned his Ph.D. in Diagnostic Radiology from Menoufia University and completed a Master of Science in Clinical Service Operations at Harvard Medical School in May 2023. He also holds an Executive Diploma in Public-Private Partnership in Healthcare from the Frankfurt School of Finance & Management. Dr. Ahmed El-Sobky's unique blend of clinical expertise and policy proficiency has made him a healthcare trailblazer, deeply dedicated to improving public health in Egypt and beyond.

David Entwistle is the President and CEO of Stanford Health Care (SHC) since 2016. Under his leadership, SHC achieved national recognition for care quality and completed the new Stanford Hospital, a decade-long project. His extensive experience includes serving as CEO of University of Utah Hospital & Clinics (UUHC), earning accolades for quality and receiving the Modern Healthcare "Up and Comers Award". Entwistle also held positions at the University of Wisconsin Hospital and Clinics and City of Hope National Medical Center. A prominent healthcare thought leader, he serves on various boards, including the American Hospital Association, and holds degrees in Health Sciences and Health Services Administration.

Dr Fang received her medical degree from the Mayo Clinic School of Medicine and completed her pediatric residency at Lucile Packard Children’s Hospital at Stanford University. She completed her fellowship training in neonatal-perinatal medicine at Mayo Clinic. Dr. Fang also holds a master’s degree in the Science of Health Care Delivery from Arizona State University.

Dr Fang is an Associate Professor of Pediatrics. She serves as the Medical Director of Mayo Clinic’s Teleneonatology Program, which serves 22 community hospitals in a three-state region. She has published extensively on teleneonatology and is frequently invited to share her expertise nationally and internationally.

Dr Fang is Chairperson for the American Academy of Pediatrics Section on Telehealth Care Executive Committee and is a member of the International Hospital Federation Global Steering Committee for Telehealth.

Medical doctor, health care manager and university professor. President, Polish Hospital Federation. President, Polish Association of Coordinated Healthcare. Governor and member of the President’s Committee, European Federation of Hospitals HOPE. Governing Council member, International Hospital Federation IHF. Council Member, Employers of Poland. Professor, Collegium Humanum - Warsaw University of Management, Clinical Assoc. Professor, University of Vermont College of Medicine.

Delvecchio S. Finley, FACHE, is president, Atrium Health Navicent, Macon, Ga.

He also serves as Chair of the of the American College of Healthcare Executives, an international professional society of more than 48,000 healthcare executives who lead hospitals, healthcare systems and other healthcare organizations. With comprehensive programs in credentialing, education, career counseling, publications and research, ACHE works toward its goal of being the preeminent professional society for leaders dedicated to advancing health.

Board certified in healthcare management as an ACHE Fellow, Mr Finley served as an ACHE Governor from 2018 to 2021, as an ACHE Regent for California - Northern & Central from 2007 to 2010, and on many ACHE committees. In 2014, he received the Robert S. Hudgens Memorial Award for Young Healthcare Executive of the Year.

Before Mr Finley assumed his current role in 2021, he was CEO, Alameda Health System, Oakland, Calif., from 2015 to 2021; CEO, LA County/Harbor–UCLA Medical Center, Torrance, Calif., from 2011 to 2015; vice president, Operations–Support and Professional Services, California Pacific Medical Center, from 2010 to 2011; interim COO, Laguna Honda Hospital and Rehabilitation Center, San Francisco, in 2009; and hospital associate administrator, Diagnostic and Support Services, Zuckerberg San Francisco General Hospital and Trauma Center, from 2006 to 2009. From 2003 to 2006, he worked for the University of California, San Francisco, in various positions: administrative director, HIV/AIDS Division (2005 to 2006); division administrator, Occupational and Environmental Medicine (2004 to 2005); and division administrator, Hematology/Oncology Division (2003 to 2005).

In addition to his service to ACHE, Mr Finley serves as a board member for the Central Georgia Health Network, Georgia Chamber of Commerce, Georgia Hospital Association, Georgia Research Alliance, Navicent Health Foundation, NewTown Macon, Secure Health, Vizient Southern States and on the Executive Committee of the Georgia Alliance of Community Hospitals. He also serves as a member of the Council on Healthcare Spending and Value for Health Affairs. His prior board experience includes the American Hospital Association, California Hospital Association, the California Association of Public Hospitals and the Essential Hospitals Institute.

He is the recipient of numerous awards and commendations. In 2015, Modern Healthcare recognized him through its "Up and Comers" program, and in 2016, named him one if its "Diversity Leaders to Watch". He was also named in 2015 to Becker’s Hospital Review’s "Top 25 Healthcare Leaders Under 40" list, and in 2021, Modern Healthcare recognized him again, naming Mr. Finley one of the "Top 25 Diversity Leaders in Healthcare". In 2022, he was included on Georgia Trend magazine’s "GEORGIA 500" list of the state’s most influential leaders. Additionally, Mr. Finley has received ACHE’s Service Award (2008), Distinguished Service Award (2011) and Exemplary Service Award (2014) through ACHE’s Recognition Program, and a Senior-Level Healthcare Executive Regent Award from ACHE in 2007.

Mr Finley earned a Master of Public Policy from Duke University’s Sanford Institute of Public Policy, Durham, N.C., a bachelor’s degree in chemistry from Emory University, Atlanta, and a graduate certificate in health policy, law and management from Duke University. In 2008, he was a fellow of the National Association of Public Hospitals and Health Systems, and from 2009 to 2012, Mr Finley was a fellow of the Change Agent Program for the UCSF Center for Health Professions.

MD, psychiatrist, Balint group leader. Board member and plenipotentiary for medical doctors' health at Polish Supreme Medical Council. Director of Mental Health Centre for Medical Doctors and Students at Dialogue Therapy Centre in Warsaw, Poland. Board member of the Scientific Council of the "Not Seen On Me" Foundation.

Senior hospital manager, with an academic background in Geography and Regional Planning, Epidemioloy and Urban Sociology.

Professional experience of more than 20 years developed at governmental agencies, in Policy, Strategy and Planning Departments, public hospitals and NGO’s, working specifically in the area of Rare Diseases.

• Head of Intensive Care Department Fernando Fonseca Hospital
• Associate Professor of Intensive Care Medicine University of Lisbon
• CEO IMVF

Dr Gerald Gaß is Chairman of the Board of the German Hospital Federation. He holds a PhD in economics and degree in sociology. From 2001 to 2008, Dr Gaß headed the Health Department in the Ministry of Labour and Social Affairs of the German Federal State of Rhineland-Palatinate.

Thereafter, he took over the position as CEO of the Rhineland-Palatinate State Hospital, which he left to become the Chairman of the Board of the German Hospital Federation on 01. April 2021. Dr Gerald
Dr Gaß had already served as President of the German Hospital Federation from 2017 to 2020. His priorities as Chairman of the Board include the reforms in German hospital policy which became necessary after the pandemic.

He is a member of the Governing Council of the International Hospital Federation (IHF) and of the Board of Governors of the European Hospital and Healthcare Federation (HOPE).

Michael J. Gatto is an accomplished health care industry leader with 30 years of experience achieving successful results through effective leadership, strategic alignments, and program integrations. A progressive health services leader employing the transformational leadership process, his vision of the Integrated Delivery System is strongly leveraged through Systems’ Transformation. His accomplishments in various leadership roles within New York hospital safety-net systems have been the hallmark of his career.

Dr Matthew T. Gettman is Chief Medical Officer of Sheikh Shakhbout Medical City (SSMC) and Erivan K. Haub Family Professor of Urologic Oncology at Mayo Clinic.

He previously served at Mayo as Associate Medical Director, Development Department, and Vice-Chair, Practice Optimization/Acceleration.

He was a physician leader for SSMC activation in 2019. At SSMC, he leads implementation of the SSMC Model of Care and is executive sponsor for strategic priorities of quality, patient experience and operational excellence. In 2001, Dr Gettman started robotic surgery at Mayo and in 2020 he started robotic surgery at SSMC.

He teaches worldwide and has authored over 250 manuscripts and book chapters. He has received federal research grants, numerous patents, editorial board appointments, and many awards. He has also been an officer in numerous medical societies and a course director internationally for postgraduate courses.

Tim has a diverse background with software development and implementation, leadership in an academic medical center, and independent non-profit healthcare. He currently serves as the Executive Vice President, Integration and Performance at Gillette Children’s Specialty Healthcare with the responsibility over Revenue Cycle Management, Digital Patient Engagement, Information Systems, Outcomes, Clinical Transformation, and Performance Management departments.

Prior to joining Gillette Children’s in 2013, Tim served as Associate Vice Chancellor, Enterprise Applications at Vanderbilt University Medical Center. Tim holds a Bachelor of Arts degree in Psychology from Kenyon College and a Master of Labor and Human Resources from The Ohio State University.

Dr Basma Ghandourah, a versatile professional, excels in international collaboration and strategic partnerships. With a rich background spanning strategy, project management, teaching, and clinical research, she's a practicing restorative dentist at a private clinic.

Notably, Basma earned recognition through the IADR Heraeus Kulzer Travel Award and IAAM Young Scientist Medal (2016) for her impactful master's thesis. Her distinction as an International Hospital Federation young executive leader (#IHFYEL2023) further highlights her achievements.

Formerly with the Ministry of Health (MOH), Basma played a pivotal role in developing the implementation plans of wellness initiatives and effectively managed the co-learning and the alignment units.

During her tenure at the Saudi Commission for Health Specialties (SCFHS), she directed international collaboration and strategic partnerships, showcasing her expertise in healthcare leadership, strategy, innovation, program design, project management, and marketing.

With an MBA (2018), Dr. Ghandourah' s journey exemplifies profound expertise in dentistry, leadership, and successful international collaborations.

PhD, Degree in Sociology and Politics, Degree in Nursing. University Master's Degree in Management of organizations.

Current Director of Director of Catalan Hospital Foundation, an entity oriented to the generation of knowledge, strategic advice, benchmarking and innovation.

Professional career in executive positions in the social and health sectors with experience in directing and executing strategic projects and change management throughout the world.

She was Deputy Director of Mútua Terrassa, Managing Partner Antares Consulting, Manager at Bossard Consultants and Gemini Consulting, Head of Clinical Information Management at the Consorci Sanitari Parc Taulí, Consultant to Hospital Consultant (CODEH) and Member of the Teaching Committee of the Master's Degree in Health Management-Associate Professor at the University of Barcelona. Member of the Board of Trustees of the Integralia Foundation.

Director of Human Resources for the past ten years, Matthieu Girier operated in four different public hospitals of various sizes, from 700 to 14,000 employees, in three different regions of France.

In his current position, he particularly developed initiatives dealing with workforce attraction and loyalty, increasing of wellbeing at work and reinforcing ties between the clinical units and the surrounding schools of health.

His expertise in this field of study brought him to preside the French Association for Human Resources in Health, gathering more than a hundred of HR specialists.

I have been a successful Medical Technologist, major in Ophthalmology and Optometry for over ten years, working across the private sector in Chile and Spain. Performing administrative and clinical activities such as attending to patients and developing retinal studies in adults, children and premature babies. All the past within the ophthalmologic healthcare industry has been a knowledge-enriching journey.

Because of my passion for contributing to population health and well-being, I decided to amplify my knowledge and expertise in Global Public Health and add a new direction to my career development. Creating new networks across diverse sectors to build a robust framework supporting "Environmental Health, sustainability and Planetary Health". To safeguard human health and well-being and to protect the rest of life on Earth.

Experienced pharmaceutical services manager with a demonstrated history of working in a big tertiary hospitals.

Skilled in hospital pharmacy, medication management, drug supply chain and healthcare quality with MBA (Master of Business Administration), CSCP (Certified Supply Chain Professional), LSSGB (Lean Six Sigma Green Belt for healthcare).

Marcela Granados MD, FCCM, FACP, MBA, General Deputy Director of the Fundación Valle del Lili University Hospital in Cali, Colombia

Dr Marcela Granados is a medical doctor specializing in Internal Medicine and in Critical Care Medicine. She did a global MBA with double degrees in Colombia and the USA.

Dr Granados has worked at Fundación Valle del Lili for over 30 years.
Initially, she did her clinical practice as Director of the Intensive Care Unit, later she assumed the Medical Direction of the University Hospital and nowadays she is the Deputy General Director.

Dr Granados is a member of the Board of Directors of ICESI University (Cali, Colombia), which has a strong alliance with this University Hospital.
Dr. is also a member of the Board of Directors of the Colombian Association of Hospitals and Clinics (ACHC). This Association is a member of the International Hospital Federation

I am currently the General Director at Fundació Aspace Catalunya.

I’ve previously worked in the Acute Psychiatric Hospitalization Area and in the community mental health area at the Consorci Parc de Salut Mar (1999 – 2004). I participated in several research and teaching studies (2006-2016), worked at the Catalan Health Services as part of the Primary Care Management of Barcelona’s Mental Health Area (2004-2007). I have more than 10 years of experience in planning, contracting and evaluating public health services at the Catalan Health Service (2007-2017), in areas such as mental health, rehabilitation, dialysis, health transport and home respiratory therapies. I started as Healthcare Director in Fundació Aspace Catalunya from October 2017 until 2020 and, in 2020 I became the General Director.

Currently, I am also a member of the Board of Directors and the Board of Trustees of the Catalan Hospital, Health & Social Services Association, and I am the vice president of the Catalan Federation of Cerebral Palsy and Multiple Disabilities.

Global thinking, with a strategic vision, oriented towards value creation.

Health economist, currently the Cabinet Office and International Affairs manager coordinator of La Unió, an association of more than 100 health and social entities that provide services in Catalonia.

Working closely with managers and directors developing transformation projects including organization model, financing, quality and innovation. Knowledge and training about healthcare system challenges and international health policies, I have been contributing to healthcare sector from different fields: health government and from the healthcare providers side, public and private.

Dr Vibhor Gupta is the founder of Pangaea Data. Vibhor trained in oncology research and has a breadth of experience in life sciences through his work in industry and academia over the last two decades. Prior to Pangaea, Vibhor started and built the European business for Quantum Secure, which was headquartered in Silicon Valley and was successfully acquired in 2015. He then served as SVP of Commercial Strategy and Sales at Seven Bridges Genomics, which was founded at Harvard. Vibhor’s academic career focused on conducting molecular biology studies and building machine learning models with epigenetic and clinical data in the context of oncology and infectious diseases. Vibhor currently splits his time between South San Francisco and London.

Dr Jorge Guzman is the chief executive officer of Cleveland Clinic Abu Dhabi and oversees Cleveland Clinic Abu Dhabi’s strategy and operations of 5,300 caregivers and continues to serve as a consultant and Staff physician in the hospital’s Critical Care Institute.

His vision led to significant growth in medical operations, including the expansion of many service lines such as multiple solid organ transplant, complex neurology and cardiac services, and the growth in the cancer programs, amongst others.

Dr Guzman is a long-standing healthcare steward with 15+ years at Cleveland Clinic Foundation. Prior to joining Cleveland Clinic Abu Dhabi, Dr. Guzman was Cleveland Clinic Foundation’s vice president of Regional Hospital Medical Operations. Committed to innovation, he oversaw the development of the ICU telemedicine program (eHospital) at Cleveland Clinic and holds two patents registered with the U.S. Patent and Trademark Office. Additionally, he completed a healthcare MBA at Baldwin Wallace University in Ohio.

Avner Halperin is the CEO of Sheba's Commercialization entity, leading the inception of dozens of breakthrough medical technology startups and the creation of a vibrant healthtech ecosystem around Sheba.

In addition, he is a Research Fellow at the Middle East Initiative of Harvard Kennedy School, a lecturer at Tel-Aviv University on Big Data Economics, and the Chairman of the Board at EyeControl. Previously, he was the founding CEO of EarlySense - leading the company from an idea to becoming a standard of care in US hospitals - helping save tens of thousands of lives. Prior to that, Avner was CEO of Emmunet, VP Marketing at Radcom (NASDAQ: RDCM), and R&D leader at Eldat (acquired by Pricer (PRIC.ST)).

Avner earned an MSc in Applied Physics from Tel Aviv University and an MBA from MIT where he published research on globally dispersed teams. He is the inventor of 34 US Patents.

Salim Hasham serves as President/CEO of KKM Healthcare International Ltd. a global health company headquartered in USA with branches in Abu Dhabi, UK, and Kenya. He is also President/CEO of Intermedica Global Inc. a consultancy; and Executive Chairman of UMC Healthcare Management. His primary focus is on emerging markets.

He also serves as Special Advisor for Africa for International Hospital Federation in Geneva; and Professor (part-time) for the Executive MHA program at University of Ottawa.

He previously served as Vice President Health Services for Aga Khan University overseeing the university’s global health systems enterprise in Kenya, Uganda, Tanzania, Pakistan and Afghanistan. He also served as Senior Vice President - Global Services for Johns Hopkins Medicine International (JHMI) and oversaw global services delivery for JHMI. He also served as President and CEO of a hospital system in Hawaii, USA. He has a 30+ year experience in executive international health care, private equity and health system management.

Heitham Hassoun, MD
Vice President and Medical Director, International, Cedars Sinai
Professor of Surgery

Dr Heitham Hassoun is an accomplished executive, clinician, and global healthcare leader. Currently, he serves as the Vice President and Medical Director for International at Cedars-Sinai in Los Angeles, California. In this role, he leads the institution’s International patient services as well as global strategy and operations. He joined Cedars Sinai in 2018 and previously served as Global Medical Director for Johns Hopkins Medicine and was an Associate Professor in the Department of Surgery at The Johns Hopkins University School of Medicine between 2012-2018.

Dr Hassoun is a multi-faceted clinician and global healthcare leader with a wealth of experience in international patient services, global collaborations, health system development, and academic medicine. He was instrumental in the creation of Johns Hopkins Aramco Healthcare, a joint venture between Saudi Aramco and Johns Hopkins Medicine, as well as a number of other institutional management and affiliation agreements throughout the Middle East and Asia. Currently, he aims to expand the global footprint of Cedars-Sinai, a leading US academic medical center.

Dr Hassoun maintains a clinical practice in vascular and endovascular surgery, and he continues to educate and research in a variety of topics related to global collaborative healthcare and academic medicine. He completed his fellowship training in vascular and endovascular surgery at Northwestern University in Chicago, his medical degree at Baylor College of Medicine in Houston, and a Bachelor of Arts degree in Natural Sciences from Johns Hopkins University.

Dr Jeff Helton is Academic Director of the Health Administration programs at the University of Colorado Denver Business School. He is a former health system chief financial officer with experience leading the financial operations of health care provider and health insurance organizations over the course of 28 years.

In his 'encore career', he now teaches health care finance, health economics, and health operations management while overseeing the academic operations of two Master of Business Administration – Health Administration programs and a new Executive Doctor of Health Administration program, enrollin its first class in August 2024. He is former Chair of the Board of Examiners for the Healthcare Financial Management Association and a member of the IHF Young Executive Leaders Steering Committee. He is co-author of the textbook 'Healthcare Operations Management: A Systems Perspective', now in its third edition. Jeff has a PhD in Health Economics from the University of Texas.

Rod Hochman, M.D., is the president and CEO of Providence. In this role he is responsible for leading the seven-state health system, ensuring access to high-quality, compassionate care is available in each of the communities Providence serves.

Dr Hochman is the past board chair of the American Hospital Association, and also served as board chair for the Catholic Health Association of the United States. He currently is a member of the board of directors for GE Healthcare and Diversey, Inc. Prior to serving as CEO of Providence, Dr. Hochman led Swedish Health Services, among of the system’s family of organizations. Earlier in his career, he served as a senior executive for Sentara Healthcare, the Health Alliance of Greater Cincinnati and for Guthrie Health System.

Dr Hochman received his bachelor’s and medical degrees from Boston University, and served as a clinical Fellow in internal medicine at Harvard Medical School and Dartmouth Medical School. In addition, he is a Fellow of the American College of Physicians and of the American College of Rheumatology.

Roqaia Ibrahim is a Senior engineer with 18 years of experience working alongside the administrative team of Fujairah hospital, part of Emirates Health Services in UAE. Roqaia specializes in engineering services and medical technology management. Roqaia enjoys using her skills to contribute to the on-going achievements of EHS and enjoys team work. Roqaia Graduated from UAEU with bachelor’s degree in Electrical Engineering. In her free time, Roqaia likes to read, play video games and travel.

Dr Sarah Jarmain, psychiatrist, is the Clinical Lead (Specialty Care) for the Middlesex London Ontario Health Team, and Physician Lead for the Thames Valley Mental Health and Addictions Collaborative Care Network - an initiative to integrate mental health and addictions care into primary care.

She is also the Chief of Staff and VP Medical and Academic Affairs at St. Joe's in Hamilton, Professor in the Department of Psychiatry and Behavioural Neurosciences at McMaster University and Adjunct Professor at Western University.

She has been actively involved in health system transformation, digital health implementation, and the promotion of population health, collaborative and integrated care models. She uses tools from organizational development, quality improvement and informatics, along with a human centred design approach, to partner with patients, family caregivers, and other stakeholders to improve and transform the system.

Vice President, Office of Strategy & Planning

Ms Walczyk-Joers has served as President and CEO at Gillette Children’s Specialty Healthcare in Minnesota, USA since 2013. As the USA’s first hospital dedicated to serving children who have disabilities, Gillette Children’s provides subspecialized care to children who have complex, rare or traumatic conditions affecting the performance of an individual’s musculoskeletal and neurological systems.

With more than 25 years of healthcare experience, Ms Walczyk-Joers has a focus on strategic performance and change management as well as health policy and advocacy. She has served in executive roles in a variety of pediatric and adult healthcare settings, including academic healthcare centres, community health systems, and independent children’s hospitals. Earlier in her career she also served at a professional services firm.

A recognized thought leader in healthcare, Ms Walczyk-Joers serves as the Chair of the Board of Directors of Children’s Miracle Network Hospitals. She is also a member of the Board of Directors of the Medical Alley Association and the Quality and Safety Committee of the Board of the Children’s Hospital Association. Ms Walczyk-Joers is an active participant in other organizations including the American Hospital Association and the Minnesota Rare Disease Advisory Council.

Ms Walczyk-Joers studied acute care hospital management at Marymount University and holds a Master’s in Health Services Management and Policy from George Washington University.

Taylor Johansen is based in Ottawa, Canada and works as the Director of Neurodevelopmental Health at the Children’s Hospital of Eastern Ontario (CHEO). She is a Board Member for the University of Ottawa Master of Health Administration Alumni Association and a Member of the American College of Health Executives. Taylor holds a Bachelor of Life Sciences from Queen’s University, a Master of Health Administration from the University of Ottawa and is a Robert Wood Johnson award recipient.

In 2021, Taylor was named one of Ottawa’s Forty Under 40 by the Ottawa Business Journal. In the same year, Taylor was selected by the IHF to participate in the Young Executive Leaders Program – an international collaborative that she now serves as a steering committee member to. Taylor has worked in healthcare leadership in Canada, Ireland, and Australia. Her experience spans home care, social rehabilitation, and hospital services. She is a mother to two young daughters and has a passion for supporting young women in leadership.

Dr Mountasser Kadrie has over 25 years of healthcare executive experience, holding executive leadership appointments at world-renowned health systems, academic medical centers, and higher education institutions. Dr. Kadrie now serves as Professor and Program Director of Clinical Operations Healthcare Management –School of Medicine at George Washington University. His expertise has been focused on promoting strategies for maximizing healthcare performance and creating transformational change. Dr. Kadrie’s professional, academic, and research interests are concentrated on promoting higher education and healthcare innovation.

Dr Kadrie is a double Fulbright awardee, a Fellow of the American College of Healthcare Executives (FACHE), a Fellow of the American College of Medical Practice Executives (FACMPE), and a Fellow in the Healthcare Information Management Systems Society (FHIMSS). He has served as a Board Examiner for the Baldrige Performance Award Program at the National Institutes of Standards and Technology (NIST).

Dr Kadrie volunteers in international NGOs and refugee activities.

Previous work as a child psychiatrist and group medical director and now International director of CNTW. I have served on numerous national boards including Council on Tribunals, NHS Litigation Authority (Resolution); Advisory Board on Family Law; Voice of the Child; Family Mediation Standards Board. Trustee for National Cild Contact Centres; Research in Practice and Commissioner for Archbishops Commission on Families and Households.

Heini is a Registered Nurse with a Master's degree in Nursing and Midwifery. She currently works at the University Hospital of Brussels as the coordinator of the Reference Centre for Rare Diseases. She aims to increase rare disease awareness and improve quality of care for people with a rare disease through clinical care, research and education. Her previous work experience includes cancer research coordination and nursing care in Pediatric Oncology and Neurology. At age 18, she was diagnosed with Lupus, a rare autoimmune disease.

Dr Sujoy Kar is the Chief Medical Information Officer and the Vice-President of Apollo Hospitals, previously Medical Director of Apollo Gleneagles Hospitals, Kolkata. He is a Clinical Microbiologist by background with subsequent post graduations from Indian Statistical Institute and MIT Sloan School. He is an Adjunct Faculty for Healthcare Analytics and Management at IIM Calcutta, IIT Kharagpur and ISB Hyderabad. His current and ongoing research interests are in the development and adoption of Artificial Intelligence in Healthcare and Digital Health Platforms. In his current role, Sujoy actively collaborates with multiple organizations like MIT, Microsoft, World Economic Forum, ICMR, Maastricht University etc.

Head of the new Learning and Development Unit at Karolinska University Hospital, Stockholm, Sweden. Bsc Nursing, Msc Leadership and organization development.

Klara has an extensive experience in health care organization, development and leadership in both New Zealand and Sweden. She has vast experience in strategic business development in Region Stockholm Health Care (County Council) and Karolinska University Hospital.

Nursing management, Intensive Care Unit and Emergency Department, Karolinska University Hospital.

Ms Pritindira has over 20 years of experience in the healthcare industry. Her areas of expertise are quality improvement, patient safety, healthcare accreditation, implementation of clinical care standards.

She facilitates compliance to the Apollo Standards of Clinical Care (TASCC) across the Apollo Hospitals Group. She also guides quality and patient safety for the northern cluster of Apollo Hospitals. She has led the accreditation journey of several hospitals in the Group and has undertaken a number of process improvement projects.

A speaker at various international and national for a, she has also been felicitated for her contributions to the organization on various occasions.

Pritindira has a Masters Degree in Hospital Administration and holds a Black Belt in Six Sigma Lean Methods.

Dr Jennifer Kilcoyne is Clinical Director and Director for the National HOPE(S) NHSE Collaborative. Jennifer is responsible for providing clinical leadership to services across the organisation to address key mental health and physical health challenges. She works across systems to deliver clinical practice and quality improvement priorities. Jennifer is the co-author of the HOPE(S) model which aims to reduce restrictive practice by using a collaborative and human rights-based approach which has been implemented across health and justice settings.

As Director of the programme she has been commissioned to deliver systemic cultural change in hospitals across England. She has also worked as a consultant implementing service improvement in psychiatric institutions in countries across Europe and Africa.

Jennifer is a strong advocate for working in equal partnership with people who use services to deliver safe, effective and compassionate care.

Paul King is the President and CEO of Stanford Medicine Children’s Health and Lucile Packard Children’s Hospital Stanford. Prior to joining Stanford in 2019, Mr King’s 40-year career in healthcare included executive management posts at other leading academic medical centers including the University of Michigan; Children’s Hospital Los Angeles affiliated with the University of Southern California; leading physician practices, including the Kerlan-Jobe Orthopaedic Sports Medicine Clinic in Los Angeles; and the Mayo Clinic in Rochester, Minnesota and Scottsdale, Arizona.

Mr King serves on the Board of the Children’s Hospital Association, serving as Chairman in 2022. He serves as Vice-Chairman of the Board of the Martin Luther King Jr. Community Hospital in Los Angeles. Mr King also serves on the San Francisco Federal Reserve Board Economic Advisory Committee and the Silicon Valley Leadership Group.

Sisawo Konteh is the Chief Executive Officer (CEO), The Aga Khan Health Services, Tanzania since May 2021 prior to which, was Chief Operating Officer (COO) and Director of Primary Care from 2014 to 2010. Simultaneously, he was the Project Director for IMPACT project for Maternal and Newborn Health (RMNH) services 2017-2021. He leads the Tanzania Comprehensive Cancer Care Project (TCCP) 2020–2024 aimed at reducing the burden of cancer morbidity and mortality.

Sisawo earlier worked in Afghanistan for 6 years as the Director of Bamyan Hospital and Health Programmes Manager (Badakhshan) from 2004-2009. Sisawo served as the CEO, Farafenni Hospital The Gambia 2001-2004.

He earned Masters’ degree in Hospital Management from Leeds University - Nuffield Centre in 2002. He attended leadership courses including Business Management (Blue Ocean Strategy) (2011) and Strategic Innovation Community Health 2017) - INSEAD Business School and Harvard Kennedy School’s Executive Education Programme in 2019

Ligia Kornowska MD is the leader of Donate your Medical Data Foundation and Coalition for AI in Healthcare at the Polish Hospital Federation. She is a medical doctor and healthcare manager.

Ligia is a graduate of IHF Young Executive Leaders' program. She is a Managing Director at the Polish Hospital Federation.

Peter Lachman M.D. MPH. M.B.B.Ch., FRCPCH, FCP (SA), FRCPI develops and delivers programmes to develop clinical leaders in quality improvement at the RCPI.He works with HSE Global in Africa.

He was Chief Executive Officer of the International Society for Quality in Healthcare (ISQua) from 1st May 2016 to 30th April 2021.

He was a Health Foundation Quality Improvement Fellow at IHI in 2005-2006 and was the Deputy Medical Director with the lead for Patient Safety at Great Ormond Street Hospital 2006-2016 . He was also a Consultant Paediatrician at the Royal Free Hospital in London specialising in the challenge of long term conditions for children.

He is the lead editor of the OUP Handbook on Patient Safety published in April 2022; Co-Editor of the OUP Handbook on Medical Leadership and Management published in December 2022; and Editor of the OUP Handbook on Quality Improvement to be published in 2024.

Dr Lai was a medical graduate of the University of Hong Kong in 1970. He became Consultant Physician in 1980, took up medical administration in 1982 and held various top executive positions in the Government and Hong Kong Hospital Authority since. Before his retirement in 2009, he was Chief Executive of Queen Mary Hospital, a major teaching hospital in Hong Kong, as well as Cluster Chief Executive of the Hong Kong West Cluster comprising 7 hospitals.

Dr Lai has been actively involved in regional and international healthcare associations. He was a former President of the Asian Hospital Federation and Governing Council Member of IHF. In recognition of his contributions to IHF, he was bestowed Honorary Member of IHF in 2015.

Dr Lai has been involved in the IHF Awards Committee since its inception and is currently the Chairman of the Awards Committee.

Dr Stefan Larsson, MD, PhD. trained at the Karolinska Institute (KI), Harvard Medical School and MRC Human Genomics unit in Edinburgh. He is an Associate Professor at KI.

He joined the Stockholm office of The Boston Consulting Group (BCG) in 1996 and worked with the firm for 25 years. He was the founder and first leader of BCG’s Global Payer and Provider sector and its Health Systems sector. He led BCG’s work on Value based health care.

Stefan is a cofounder and the board chair of ICHOM, International Consortium of Health Outcomes Measurement. An independent not-for-profit the organization has since 2012 developed global standards for measurement of outcomes that matter to patients covering 60% of the global burden of disease. He is a Distinguished Fellow with the World Economic Forum’s Health and Healthcare group. In Nov 2022 McGraw Hill published his book 'The Patient Priority'.

Dr Abdel-Rahman Lawendy completed his HBSc at the University of Waterloo. He graduated from medical school at The University of Western Ontario in 2003 and completed his residency in Orthopaedic Surgery from Western in 2008, followed by a fellowship in Orthopedic Trauma, and arthroscopy, he finished his PhD (Medical Biophysics) in 2014 and was appointed as Professor in the Department of Surgery in 2022.

He is currently appointed as Professor in the Department of Surgery in the division of Orthopedics. He is the clinical Chief of the Orthopedic Trauma Unit, the Post-Graduate Chair of the Masters of Surgery Program, the medical director and site chief of the LHSC surgical center and former Assistant Dean for the Schulich School of Medicine and Dentistry supporting international educational initiatives. Dr Lawendy has been a regional advisor in the Royal College of Physicians in Surgeon supporting international training and research development since 2015.

Nancy has worked in healthcare for more than 25 years in areas including communications, patient experience, risk management and ethics. As a trained Compassion Fatigue and Vicarious Trauma educator and a Just Culture trainer and champion, she helps healthcare leaders and those working in the helping profession bring their best selves to work to provide compassionate care to the communities they serve. In her current role, Nancy has oversight of the hospital's wellness program, it's peer-based staff support program and training for all leaders in Just Culture. Outside of work, Nancy enjoys swimming and cycling and time spent with her grandchildren.

David L. Levine, MD is the Group SVP of Advanced Analytics and Data Science for Vizient, Inc. He oversees analytics across the enterprise including data operations, data insights, data science, and governance. The center is responsible for methodologies including risk-adjustment and ranking methodologies. The center provides insights across quality, operations, pharmacy, spend management, and market growth that support Performance Improvement and Consulting. The data and analytics are the foundation for numerous Software as a Service offerings. He joined Vizient in 2010 after serving as Medical Director of the emergency department at John H. Stroger Jr. Hospital of Cook County in Chicago. He is a member of several national expert panels addressing metrics and quality. Dr. Levine earned his medical degree from Northwestern University’s Feinberg School of Medicine and was chief resident at Boston City Hospital. He has a Bachelor’s degree in Psychology from the University of Michigan.

Since June 2013, Bertrand Levrat has been the CEO of the University Hospitals of Geneva (HUG), the largest university hospital in Switzerland.

As a visionary and collaborative leader, Bertrand has driven complex and large-scale organisational changes enabling the HUG to become one of the leading university hospitals in Europe, internationally recognised for its excellence and pioneering research.

A barrister by training, Bertrand Levrat started his career on humanitarian assignments with the International Committee of the Red Cross (ICRC) in Asia, Africa, and Latin America and was ICRC’s representative at the United Nations in New York. After returning to his home country, he became Deputy Director of the Geneva state social services before becoming CEO of the "Hospice général" which is in charge of social welfare and asylum seekers in Geneva.

Adolfo Llinás, is Corporate Chief Medical Officer at Fundación Santa Fe de Bogotá, a staff member of the Adult Reconstructive Surgery Section of the Department of Orthopaedics and Traumatology at Fundación Santa Fe de Bogotá and Clinical Professor of the School of Medicine at Universidad de los Andes in Bogotá, Colombia.

Formerly, Chairman of the Department of Orthopaedics and Traumatology and Director of the joint residency program in alliance with Universidad de Rosario, Bogotá, Colombia. His Fellowship education focused on basic research in musculoskeletal biomechanics, adult reconstructive surgery and musculoskeletal repercussions of coagulopathies, all at University of Southern California, Los Angeles Orthopaedic Hospital.

Presently, his area of research interest in addition to reconstructive surgery of the hip and knee, is the development of medical models to generate exponential value to patients and families.

Pedro Lima currently the CEO of GLSMED TRADE SA, the medical devices distribution company of Luz Saúde (Portugal biggest private healthcare provider with revenues >€600M operating from >30 sites). With revenues of €15M including Global Sourcing of medical devices from >6 countries and 3 continents.

As Group Director Supply Chain & Operations Support of Luz Saúde, Pedro manages a combined budget at >€55M and >750FTE. Managing groupwide all operations related to:

1. Supply Chain Management
2. Facility Services and Office Management
3. Cost & Revenue optimization
4. Building a new Centralized Sterilization facility.

Pedro graduated from Harvard Business School, INSEAD and NOVA BS. He is active within the alumni communities, being Class Secretary of his HBS cohort and President of the National Alumni Association of INSEAD in Portugal.

Miguel Campos Lopes, MD is a second year Otolaryngology Head and Neck Surgery resident in Centro Hospitalar de Entre o Douro e Vouga, Portugal. He graduated from Faculdade de Medicina da Universidade do Porto in 2020, and has since been interested in clinical research and improvement of healthcare outcomes. His main areas of interest are Otology and Neurotology.

• 2013: completed the Integrated Master in Medicine at the Abel Salazar Institute of Biomedical Sciences (ICBAS) of the University of Porto.
• 2018: Attended the 5th Postgraduate Course in Pediatric Palliative Care at Universidade Católica Portuguesa, in Lisbon.
• 2020: completed the Complementary Internship in Medical Pediatrics at the Pediatrics Service of the Centro Hospitalar Universitário do Porto.
• Since 2018: Pediatrician at a Children's Palliative Care Unit.
• Since 2021: Pediatric Hospital Assistant at the Pediatrics and Neonatology Department at Centro Hospitalar Entre o Douro e Vouga (CHEDV).

I hold the esteemed role of Co-chair of the Scientific Committee of the World Hospital Congress.

I am currently serving as a Hospital Administrator at Coimbra Hospital and University Center and holding the position of Adjunct Assistant Professor at the NOVA School of Public Health (NOVA SPH). I have had the privilege of fulfilling public roles in various institutions under the Portuguese Ministry of Health. Additionally, I have been engaged as a Consultant at the World Health Organization (WHO), specifically in financing, health systems strengthening, and health services delivery.
My educational background includes a Ph.D. in Management from NOVA School of Business & Economics, Lisbon, as well as specialized qualifications in Hospital Administration (MHA), a postgraduate program in Primary Health Care Management, and a Master's degree in Health Management (MSc) from NOVA SPH.

Throughout my career, I have held esteemed positions such as the President of the Portuguese Association of Hospital Administrators and a former board member of the European Association of Hospital Managers. Currently, I am serving as the Treasurer of the European Health Management Association and I'm a member of academic and non for profit organization boards.

Hi, I am a 2nd year anesthetic resident from the Taipei Medical University Hospital (TMUH) in Taiwan. My training course includes all aspects in the anesthetic care including as general anesthesia and sedations for adult and pediatric patients. Healthcare including anesthesia pollutes the atmosphere, land, and waterways with detrimental health effects long has been released into the environment. I became concerned with the important issue of climate change and the impact of anesthesia has on our planet. As a department, we started a “sustainable anesthesia” project, which focused on measuring our carbon footprint (inhalational anesthetic agents), and formulate a departmental de-carbonization protocol, which provided practical strategies of sustainable anesthetic care. And it is with much pleasure that I was given the opportunity to shares our experience (and success) with you!

Rashid Lui is a triple board accredited physician (Gastroenterology & Hepatology, Medical Oncology, Advanced Internal Medicine) with clinical interests in digestive cancers, advanced endoscopy and gut microbiota modulation. He is currently spearheading the implementation of the faecal microbiota transplantation (FMT) service in the public sector in Hong Kong.

He has received various accolades including the Young Investigator’s Award (2nd Prize) at Asian Pacific Digestive Week 2018, Best Oral Presentation Award at the Hospital Authority Convention 2018, inaugural Dr Stanley Ho Medical Development Foundation Scholar at the University of Oxford, Distinguished Young Fellow of the Hong Kong Academy of Medicine in 2019, and recently graduated from the inaugural class of the American Society of Clinical Oncology (ASCO) 2021-2022 Leadership Development Program Asia-Pacific.

Dr Lui has published in peer-reviewed journals including the New England Journal of Medicine, Gastroenterology and Gut. He currently serves as the Founding Co-Chair of the Emerging Leaders Committee, Asian Pacific Association of Gastroenterology (APAGE), Social Media Editor for the Journal of Gastroenterology and Hepatology, Member of the Asia Pacific Working Group on Colorectal Cancer Screening, and Honorary Secretary of the Hong Kong Association for the Study of Liver Diseases.

Leandro is part of the Portuguese Association of Hospital Managers (APAH) board and a Hospital Administrator in Central Lisbon University Hospital Center, working in the Innovation and Organizational Development Office, the Clinical Informatization Local Commission, and is part of the Obesity Surgical Treatment Integrated Responsability Centre Management Council.

He holds a post-graduation in Hospital Administration, a M.Sc. in Health Technology Assessment and Management and is PhD candidate in Public Health, in the field of Health Policy, Management and Administration.

He is a Young Executive Leaders Program Alumni of the International Hospital Federation from 2021.
Leandro’s major topics of interest are Healthcare Performance Management and Evaluation, Intelligent Health Systems, Digital Transition, Healthcare Innovation and Change Management.

Dr Catherine Mackenzie, the General Manager of Avenue Healthcare Clinics in Kenya, is a healthcare business management professional with over 15 years’ experience building high impact healthcare businesses.

She has a unique blend of clinical and operational experience which helps shape healthcare organizations to consistently deliver results by aligning operational strategy with clinical and business goals

Since 2019 James Maddocks has been the International Policy Advisor at the NHS Confederation. In this role, James supports NHS organisations to engage effectively with international health systems on both a commercial and not-for-profit basis, working closely with the UK Department of Business and Trade and NHS England to do so. He also contributes to the addition of international learning and best practice into NHS policy and practice through analysis and dissemination of evidence gathered through international networks. 

Between 2021 and 2022 he was the UK representative to the EU Joint Action - TEHDaS. Working with European partners, he undertook research and public consultation that advised the European Commission on the effective engagement of citizens in the new European Health Data Space (EHDS).

Since January 2023 he has been the Senior Advisor to the NHS Confederation CEO, Matthew Taylor.

Mr Dinesh Madhavan is the President Group Oncology and International, Apollo Hospitals, India. He has a masters in business administration and a masters in law.

With over 2.5 decades in healthcare, he has held various leadership positions from Director, Board Member, Investment Head in various organisations, and is instrumental in creating accessible advanced healthcare centres and much required investments across the globe with improved access in India and Sub Saharan Africa.

He continues to lead and consult in India, US and Africa.

Thaira is the Director, Accreditation Department in the Health Care Accreditation Council as of June 2011, the Arab region’s only independent not-for-profit organization that aims at improving the quality of health care services across the spectrum. Ms. Madi is responsible for overall management of HCAC accreditation and certification survey processes and surveyors, management of HCAC surveyor certification, and oversight of the planning, organizing, and improving the HCAC standards development. Ms. Madi is an ISQua surveyor.

Ms. Madi has over 31 years’ experience in health care industry with special expertise in management, staff development, and performance improvement. Since 2004, she has been extensively involved in healthcare quality and accreditation. She has brought her strong self-motivation and dynamic approach to surveys and standards development. She is skillful in coaching, teaching, counselling, and building confidence in others. She has extensive experience in accreditation, standards, and surveyor methods that lends to her supportive and supervisory role towards HCAC surveyors.

Dr Amanda Madrid, M.D., Ph.D., a native of Honduras, is a leader in Honduran healthcare, and the founding medical director of Predisan, Catacamas, Honduras. She holds an M.D. degree from the National University of Honduras, a master's in International Public Health and a doctorate in International Public Health from Loma Linda University in California, and has had advanced training in addiction treatment.

She has served for 35 years with Predisan, Christian health ministry providing physical healing and spiritual hope in Eastern Honduras. She is the founder of CEREPA, a Predisan ministry, which is the only comprehensive, Christian, in-patient addiction treatment center in Honduras. She has received numerous honors including the Christian Service Award at the Pepperdine Bible Lectures, as 2008 Alumnus of the Year by the Loma Linda University School of Public Health, and in 2009 with a Crystal Globe award for service in world missions by Missions Resource Network. Dr Madrid served for three years as an adjunct faculty member at Oklahoma Christian University while working with Predisan-USA in fund-raising and development.

She also served as a visiting professor for Universidad Peruana Union in Peru, teaching addictive behaviors and program development. She has worked in 15 countries on four continents, and is fluent in Spanish and English. She is a frequent consultant regarding medical care and public health.

Dr Madrid has three children, all graduates of Oklahoma Christian University, and four grandchildren.

Dr. Iftikher Mahmood was a native of Cox’s Bazar, Bangladesh. He obtained his medical degree from Bangladesh in 1987, later he moved to the US where he received training in pediatrics and pediatric endocrinology. In 1996 Dr. Mahmood established a successful pediatric practice in Miami.

In 1999 Dr. Mahmood established Hope Foundation for Women & Children of Bangladesh. The mission of Hope Foundation is to provide healthcare to the underserved people of Bangladesh.

Starting with a small one-room outpatient clinic in 1999, Hope Foundation has built multiple hospitals, many rural health clinics and a midwifery institute. Dr. Mahmood also established a field hospital for the Rohingya refugees in Cox’s Bazar, Bangladesh.

Dr. Mahmood is an adjunct professor at the College of Public Health, University of Nebraska, where he received Honorary Doctor of Science degree. He is also a faculty at Tufts Medical School and a Board-certified pediatrician in the USA.

Hospital career
- Psychiatrist
- Head of the Mental Health Department of Fernando Fonseca Hospital since 2013 until present
- Lisbon Area Mental Health Coordinator ARSLVT since 2016 until present
- Medical Residency Coordinator of Fernando Fonseca Hospital from August 2005 to December 2010
- Clinical Director and member of the board of Fernando Fonseca Hospital January 2011 to November 2012

Academic career
- PHD in Health Promotion at Public Health National School with the thesis “Determinants of mother baby relationship” 2014
- Professor at the Public Health National Scholl since 2015

Other relevant information
- Winner of the “Good practices in Health award 2013” – with the program “Health care access promotion – a joint approach of illness at Amadora and Sintra
- Coordinator of “Semente Program – a Mental Health promotion program focused in the children of parents with mental illness” supported by EEEAgrants (2015)
- Coordinator of “Semente Program – Pregnancy and first year of life” – a Mental Health Promotion Program supported by the Calouste Gulbenkian Foundation

Healthcare management executive with a clinical background focusing on driving hospital operations, formulating short and long term strategies, overseeing financial governance. Key interest in commissioning, service expansion and digital transformation.

Cristina Mallol holds a PhD in Biochemistry, Molecular Biology, and Biomedicine from the Autonomous University of Barcelona and has 10 years’ experience in medical research in metabolic diseases and gene therapy. She joined the Catalan Health Service in 2018 where she coordinates the Health Ministry care model for rare diseases (RD) by taking into account the viewpoint of people affected, clinicians, and professionals of different administration bodies. RD program is aimed at improving patient-centered care and quality of life by promoting comprehensive, multidisciplinary, and coordinated care between the different actors involved in health, social and educational fields.

She has extensive experience in leading work groups to identify key needs for both patients and the clinical teams involved in their care. She is secretary of the Advisory Committee on Minority Diseases (CAMM) and a member of the Hospital Medicine Advisory Council (CAMH) of the Catalan Health System.

Dr Sarah, a graduate of Kharkov Medical Institute, in Russia, and a Public Health Specialist-University of Melbourne, Faculty of Medicine, Dentistry and Health Sciences has more than 42 years of clinical, public health, and leadership experiences.

Currently, she works with Aga Khan Health Service-Tanzania, as a health specialist for Capacity building and Community engagement for the Tanzania Comprehensive Cancer Project TCCP), actively planning and executing TCCP activities. She worked at the Ministry Of Health as an Assistant Director for Non-Communicable Diseases &. pioneered the development and execution of NCD Strategic Plan, National Cancer Control Strategy, National palliative care policy guidelines.

She also worked as the Director for Health Promotion at Wanawake na Maendeleo Foundation (WAMA), the Fourth First Lady’s Organization and at Ocean Road Cancer Institute, being the first female Doctor to pursue Nuclear Medicine in the country. She served as the First Executive Director of the Medical Women Association of Tanzania.

• Degree in Medicine from the Faculty of Medicine of the University of Porto
• Graduate Hospital Assistant in Internal Medicine at Matosinhos Local Health Unit (ULSM)
• Coordinator of the Chronic Complex Patient Support Team of the ULSM
• Post-graduation in Health Unit Management
• PhD student at Faculty of Medicine, University of Porto.

Sara Martins is Pediatric Consultant at Hospital de Cascais (Lisbon, Portugal).
She completed her Medical Degree at Lisbon Medical School (University of Lisbon, 2000). She has a Postgraduate in Clinical Investigation (Nova Medical School, Lisbon, 2012) and a Postgraduate in Health Management (ISCTE, Lisbon, 2017).

After qualifying she did her general internship in Hospital de São Francisco Xavier (Lisbon), and internship in Paediatrics in Hospital de Santa Maria (Lisbon). As a Pediatric Specialist she developed clinical, teaching and research work at the Metabolic Diseases and Paediatric Endocrinology Units in Hospital de Santa Maria. In 2010 she took up a position as Pediatric Specialist in Hospital de Cascais (Lisbon), where she is currently Consultant Pediatrician, and develops clinical, teaching and research work in pediatric obesity, diabetes, dyslipidemia and endocrinology.

Ann Scheck McAlearney, ScD, MS, is Associate Dean for Health Services Research, Distinguished Professor of Family and Community Medicine, and Executive Director of CATALYST, the Center for the Advancement of Team Science, Analytics, and Systems Thinking in Health Services and Implementation Science Research in the College of Medicine (COM) at The Ohio State University (OSU).

She has over 30 years of health services research experience during which she has been actively involved in both performing research and disseminating research results to academic and practitioner audiences. Dr McAlearney is internationally known for her expertise in both qualitative and mixed methods analyses, and has been continuously funded for over 20 years.

She has authored over 350 peer-reviewed publications, 11 books/edited books and more than 100 book chapters. Dr. McAlearney received her undergraduate and graduate degrees from Stanford University and Harvard University’s School of Public Health.

Dr Layla McCay is Director of Policy at the NHS Confederation. She has a medical degree from the University of Glasgow, trained as a psychiatrist at South London and Maudsley NHS Foundation Trust, and later sat on the Trust Board. She has since worked nationally, at Bupa and at the Department of Health and Social Care; and internationally, including at the World Health Organisation, the World Bank, and several global NGOs, and runs a small think tank, The Centre for Urban Design and Mental Health. She has held academic roles at Georgetown University, Johns Hopkins Bloomberg School of Public Health, Tokyo Medical and Dental University, Hong Kong University, London School of Hygiene and Tropical Medicine, and at TED, and appears regularly in the media. Her book Restorative Cities: Urban Design for Mental Health and Wellbeing was published in 2021 by Bloomsbury.

Frank McKenna has 30 years professional experience of working in government, medical association, healthcare provider and global leadership services environments in a variety of policy, strategic, executive and Managing Director roles.

Since 2006 he has been Global Managing Director for Health at Alumni Global (formerly Harvey Nash), an international leadership services firm, working extensively across Europe, the Middle East, Australia and Canada. He was previously a Board Member and Chief HR Officer for two London university hospitals in the UK National Health Service and, before that, spent a decade at the British Medical Association in senior policy and government relation roles on behalf of the UK’s 140,000 doctors.

He has advised and supported globally leading healthcare and hospital-based organisations, as well as government departments and regulators, in a wide range of international settings to tackle complex workforce, transformation and leadership challenges to achieve improvements in clinical quality, operational effectiveness, employee engagement, talent solutions and succession.

He is a Fellow of the Royal Society of Medicine and, between 2011-2017, was External Governance Advisor to the Royal College of Nursing, Europe’s largest professional membership body.

Quinn McKenna is the Chief Operating Officer for Stanford Health Care, a leading academic medical center that has repeatedly been ranked in the top 10 of the best hospitals in the nation by U.S. News & World Report. Stanford Health Care is well known for advanced patient care, particularly for the treatment of rare and complex diseases and disorders in areas such as cardiovascular health, cancer, neurosciences, and other surgical services. Prior to coming to Stanford, McKenna was the Chief Operating Officer for the University of Utah Hospitals & Clinics in Salt Lake City, Utah.

McKenna has almost 30 years of leadership experience in a variety of health care organizations. His career has emphasized strategic program development and operational accountability. In his current role as a member of the executive team at Stanford Health Care, he is responsible for the development and implementation of operational strategies that ensure the ongoing financial success of the organization and to fulfill its safety, satisfaction, and quality priorities.

Throughout his career, McKenna has served in senior executive positions in a variety of organizations. He was the Chief Operating Officer for the University of Washington and for Iasis Healthcare. Prior to these roles, McKenna served as operations administrator with the Sisters of Providence. Early in his career, McKenna served for 10 years as a management consultant to more than a dozen of the country’s premier academic medical centers.

McKenna earned his Master of Health Administration from the University of Washington and also has a Bachelor of Science in Business Finance from Utah State University, as well as a minor in Economics.

Electronic Engineer (UnB), Master in Database (Unicamp), PhD in Computer Engineering (TUDarmstadt, Germany). 45 years of experience: teaching, researching, developing and marketing software; automation at Siemens AG/SA; between 1993-2016 runs Messina Informática Ltda; between 2003-2008, raises funds and coordinates European Union projects in Telemedicine, Education and Culture; in 2006, he starts coordinating RUTE the Telemedicine University Network at the RNP National Teaching and Research Network. Former President of ABTms Brazilian Association of Telemedicine and Telehealth 2020-2022.

Dr Risto Miettunen is a well-known international adviser and educator, as former President of the International Hospital Federation and an Emeritus CEO of a major Academic Medical Center in Finland. He holds a Visiting Adjunct Professorship for the University of Colorado Denver on global business in healthcare. In addition to his role at the World Hospital Congress, he is a member and speaker at the American College of Healthcare Executives.

He started his career as a medical doctor and radiologist with a doctorate in medical physics before moving into high level international roles in the global medical engineering and pharmaceutical industries, later transitioning to healthcare leadership.

With a solid foundation rooted in family values, I ventured into the world of healthcare consulting and management, embracing challenges as stepping stones to learn and enhance my problem-solving skills. Driven by a perpetual quest for continuous improvement.

My passion lies in discovering untapped potential within groups and elevating them to new heights. By optimizing workflows and processes, I empower teams with strategic human resource utilization. My approach combines opportunity with a keen understanding of individual skills, with ideal application of lean tools, fostering a communicative and productive environment. Striving for efficient and impactful results.

I seek to make an impact on lives with competence and purpose through the pursuit of continuous improvements in healthcare.

Eleanor leads Executive Education at Said Business School as Associate Dean and is an active Faculty member, teaching on EMBA, Diploma and Executive Education programmes and conducting research. Eleanor's research interest is focused on how change is constructed in organisations and systems, the context of change and the impact and outcomes of change for stakeholders.

Her ongoing research re-evaluates large-scale change theory, interpreting recent policy initiatives to deliver integrated care programmes in the UK and internationally as empirical case studies. The newly emerging field of organisational resilience is a concurrent interest and Eleanor’s research examines how resilience can be understood, assessed and applied in a range of sectors.

Eleanor has extensive experience in the health sector: a twenty-year career in health services management involved ten years in senior manager and executive director roles; and since 2008 as a director of her own consulting company.

Rana is a consultant in healthcare technology, innovation, strategy, quality and value measurements. With experience of over 25 years in operations and business development which she has proved during her engagements with high-level businesses for streamlined operations. Rana achieved international accreditation for many organizations such as JCI, CAP, ISO 15189, AABB, Business Continuity and Integrated Management System (IMS). Rana earned a PhD in Quality Management, a Master's in Genetics, bachelor's in medical laboratory sciences, and an INSEAD Executive MBA. She is also a Fellow of American College for Healthcare Executives (FACHE), a Certified Professional in Healthcare Quality (CPHQ) and has been Certified for Six Sigma Green Belt (CSSGB).

Dr Mohamed Nasaif is an Emergency Physician with a keen interest in Simulation Based Education and Technology Enhanced Learning. He holds several academic and vocational qualifications in Emergency Medicine, Medical Education, Simulation, eLearning Instructional Design, AI in Medicine, Creativity & Knowledge Management, and Business. His work experience includes leading several teams towards many awards and international accreditation firsts in the region. They include a wide scope of areas including Simulation, HR, eLearning, and Innovation.

Dr Relebohile Ncha is medical Doctor born in Pimville Soweto. She graduated with her medical degree from University of Cape Town in 2006. She furthered her studies in the field of Public Health Medicine where she obtained her master’s degree in public health as well as the College of Medicine Fellowship in Public Health Medicine. Dr Ncha is a health system and preventative medicine specialist and has extensive experience within the public and private health sector. These include working at various public hospitals within the Gauteng Department of Health as a medical officer, then ventured into public health and worked for the National Institute for Communicable Diseases. She then embarked on the journey into Health Management as a clinical manager at a hospital, then served as Chief Executive Officer at Helen Joseph Hospital. Currently, she holds a position of a Chief Director of Hospital services at the National Department of Health.

Prof. Neumeyer MD MBA is the Vice-Chairwoman of the Board of the German Hospital Federation. She leads the Division of Hospital Staff and Politics.

In 2011, Prof. Neumeyer successfully completed her studies in Human Medicine with a MD at the University of Lübeck in Northern Germany, followed by a doctorate thesis.

Following her initial medical focus on surgery, she decided to enter the field of hospital consulting and worked as Senior Clinical Consultant and Team Leader Operations Connected Care at Philips Market Germany, Austria, Switzerland, and as Project Manager at Lohfert & Lohfert.

In parallel to this work experience, she completed an MBA degree, authoring a thesis on "Integrated Care and Medical Technology". Since 2019, Prof. Neumeyer has been in charge of the Master's Program in Healthcare Management (M. Sc.) at Nordakademie.

Lucy Nugent joined Tallaght University Hospital (TUH) as Chief Operations Officer in 2014, moved to the role of Deputy CEO in 2016 and was appointed CEO in January 2019. Prior to joining TUH she worked in the Acute Hospitals Division as Head of Quality Assurance & Risk Management, Clinical & Patient Services Manager in the Children’s University Hospital Temple Street. Prior to that she worked in a number of nursing roles as a registered general and children’s nurse.

In addition to her nursing qualifications Ms Nugent has an MSc in Healthcare Management (TCD), BSc Nursing Studies (DCU), a Diploma in Infection Control (RCSI), a Diploma in Leadership & Quality in Healthcare (RCPI) and is a recent graduate of the IESE Business School Advanced Management Programme.

She is a Past President of the Health Management Institute of Ireland and has represented it on several committees of the European Association of Hospital Managers and the International Hospital Federation. She is President of the European Association of Hospital Managers and is the first female to hold this position in its 52 year history.

Evy Olson leads the Clinical Team Insights and Vizient/AACN Nurse Residency Programs at Vizient and collaborates with nursing leaders across the country. These programs assist members in the engagement and onboarding of clinicians and nurses as well as enhancing the optimization of the clinical care team. Prior to her current role, she was responsible for a portfolio of networks by setting strategy to advance the success of the membership through discovery, knowledge sharing, learning, collaboration, and innovation with peers and industry leaders.

Previously, Olson was VP Clinical Effectiveness at Sanford Health as executive and operational lead for quality improvement, accreditation, and post-acute services. With over 30 years of experience in the health care industry, Olson has served as a nurse executive and quality executive in her past roles.
Olson received her BSN from the University of North Dakota, and her MBA and MSN degrees from the University of Mary.

Imran has over 14 years healthcare experience. Under his leadership, the Avenue Group has undergone visible culture transformation, made significant strides in quality improvement earning the coveted CoHSASA Accreditation and IFC IQ Healthcare Global Quality Award, expanded its footprint into new geographies, introduced new specialized clinical service offerings and among many other achievements.

A visionary operations executive with solid experience managing all levels of multiple businesses and projects including budgeting, financial management and administration. He is an accomplished executive with demonstrated ability to deliver mission-critical results with vast experiences in the healthcare industry, retail industries, manufacturing and audit including forensic audits.

Dr Srilekha Palle is an accomplished healthcare leader with 25 years' experience driving performance, improvement, and profitability for major healthcare systems in the Virginia and Washington, D.C. area. Working in partnership with executive management teams and clinical leadership, Dr Palle develops and implements strategic plans that support organizational missions and goals, ensuring that healthcare systems provide first-rate patient care with compassion, precision, and efficiency.

Prior to her current position with Inova Health Systems, Dr Palle held several roles of increasing responsibility in executive and general leadership at other private healthcare systems and accountability for both organizational and departmental leadership. As an executive leader, Dr Palle is distinguished for her strong team and project management skills, which she leverages to increase organizational capacity by streamlining complex processes and facilitating decision-making on key strategic plans, such as new business models to support population growth.

Cally Palmer is Chief Executive of the Royal Marsden and has held a dual role as National Cancer Director for NHS England since 2015.

At the Royal Marsden she leads the work of a specialist cancer centre and serves as a Trustee of the Institute of Cancer Research and Royal Marsden Cancer Charity. The Royal Marsden and ICR are currently ranked in the top 5 cancer centres globally for research impact.

As National Cancer Director, Cally is responsible for the development and implementation of the national strategy for cancer to improve survival and quality of life for all those affected by cancer.

She holds an MSc in Management from the London Business School, which she gained with distinction in 1995, and is a member of the Institute of Health Services Management. She was awarded a CBE in 2008 for her contribution to the NHS and a DBE in 2020 for her contribution to cancer medicine.

Ana Rita Pedro is a Researcher at NOVA School of Public Health, NOVA University of Lisbon, and an integrated member in Comprehensive Health Research Centre. Her research focuses on health literacy, patient engagement, knowledge translation, and patient perceptions. She also explores ways to improve the citizens’ participation in health care, health policies and programs. Her recent work includes health literacy levels evaluation, analysis of public policies with an impact on health literacy, and the contribution to an effective inclusion of patient perspective in health care management.

An experienced healthcare professional committed to the belief that healthcare can be improved for all citizens and clinicians through the correct and meaningful deployment of technology supported by strong change management. Global expertise across all aspects of the healthcare industry; payer, provider, regulator and life sciences with an extensive network across the industry.

Dolors Garcia Pérez obtained a bachelors degree in medicine from the Autonomous University of Barcelona in 1997 and 2002 Specialist in Family and Community Medicine in the Teaching Unit of Barcelona and in 2007 a Master's degree in Primary Health Care from the Autonomous University of Barcelona. in 2012 Dolors was elected as a member of the Scientific Committee of the Catalan Society of Urgent Medicine and Emergencies – Socmue and Coordinator of the Urgent and Emerging Elderly Patient Working Group-GERIURG of Socmue.

Currently Head of the Emergency department. Fundació Althaia, Xarxa Assitencial Universitària de Manresa, Barcelona Spain.

Camille Perreand is task team leader within the team in charge of health and social protection at AFD, French Development Agency, based in the Paris headquarters. Camille is currently in charge of the supervision of health and social protection projects in Republic of Côte d’Ivoire and works as thematic manager for the division on Hospitals, healthcare facilities and Human resources in Health. Prior to joining AFD in 2015, Camille worked as hospital manager in Paris Teaching Hospitals and in the French Ministry of Finance as deputy head of the health and social protection unit. Camille also worked for medical and conflict resolution NGOs in South Asia. Camille holds a Master in political sciences from Sciences-Po and in international public health from the French High school of Public health (EHESP).

Giulia Petrarulo works at Unicancer (the French federation of comprehensive cancer centres), where she is responsible for coordinating international relations and EU-funded projects, identifying international opportunities and contributing to the development of international partnerships with key stakeholders. She also manages a few key communication projects in line with Unicancer priorities.

Giulia previously worked for more than 7 years in European cancer societies (SIOPE, the European Society for Paediatric Oncology, and ESSO, the European Society for Surgical Oncology). She has a Master degree in European Studies from IEE- Université Libre de Bruxelles, Belgium, and she graduated in International Sciences from the Università degli Studi di Milano, Italy.

Since 2012 Nicola Pinelli has been Director of the Italian Federation of Health and Hospital Companies. Having graduated in Economics from the 'La Sapienza' University of Rome, he specialized in 'Economic evaluation in healthcare'. In FIASO since 2001, he has long been scientific director of the Federation's research projects.

He teaches training courses aimed at healthcare managers at the University of Rome 'Tor Vergata', the Bocconi University of Milan and the Catholic University of the Sacred Heart of Rome.

He speaks English and German and is the author and co-author of numerous publications. The topics on which he has mainly dedicated his research are health economics, professional training, purchasing of goods and services, government and territorial assistance, technological and organizational innovation, healthcare personnel, health technology assessment , communication and knowledge management.

Graduated from the Master's program in Medical Administration at Kaohsiung Medical University. Currently, I am pursuing my doctoral studies at the Graduate Institute of Public Affairs at National Sun Yat-sen University. I hold a position at the Executive and Performance Office at the Chung Ho Memorial Hospital affiliated with Kaohsiung Medical University. I am currently the Deputy Director of the Management Office at Kaohsiung Municipal Tatung Hospital.

A general practitioner by training, Marc worked for 20 years in clinical research in the pharmaceutical industry. After a few years as city-based GP, he joined the Fondation Santé Service, the French leader of Hospital at Home, in 2009. He was practitioner in hospital at home for 7 years and, since 2018, has been responsible for the Institute for Research and Innovation. He is also the President of the Medical Conference of the Foundation.

John Sunil is the Chief Executive Officer at Burjeel Holdings, one of the leading private healthcare service providers in the MENA region. He is an accomplished business leader with 28+ years of experience creating value for stakeholders.

In his position, Mr. Sunil is responsible for accelerating transformation through key operational and strategic initiatives. Mr. Sunil has extensive experience in high-level operational initiatives like infrastructure design, process re-engineering, turnaround management and reorganization.

With his deep expertise in compliance and regulatory frameworks, he has effectively helped the organization quickly adapt to healthcare reforms. His strong orientation in finance and exemplary skills in revenue-building strategies have helped him consistently deliver mission-critical results.

Through his interactive and motivational leadership style, he mentors and leads a talented team of professionals at Burjeel Holdings.

Interventional radiologist with an emphasis in neuroimaging and skeletal muscle. National head of the radiology area for the colsanitas clinic in colombia. Professor of several universities for the area of ​​radiology and epidemiology. Researcher with an emphasis on diagnostic test studies and systematic reviews.

Dr Prasad joined the Apollo Group of Hospitals in 1999 and contributed to the launch of the first ever dedicated accident & emergency hospital in the country at Hyderabad. In 2003, DrPrasad was promoted as Vice-president of Apollo Hospitals, Hyderabad. Responsible for a network of 8 facilities, DrPrasad developed an integrated hub and spoke model in Hyderabad. This model once again is the first of it’s kind in the country by a private healthcare provider. In 2006, DrPrasad was promoted as the Chief Executive Officer of Apollo Hospitals, Hyderabad. As the Chief Executive Officer, he steered Apollo Hospitals, Hyderabad to be the first hospital in the region to be accredited by Joint Commission International, USA. He took on the responsibility as a Regional CEO in 2009 for about 16 hospitals across Karnataka, Andhra Pradesh, Orissa, Maharashtra and Gujarat. Currently, he serves as the President of Apollo Hospitals group overseeing about 10,000 beds.

Álvaro Puerto Valencia is the president of SIES Salud, VP of the Chamber of Health of ANDI, and a member of the Board of Directors of Connect. He studied his MBA at ADEN and Senior Management and Innovation at Berkeley Haas. He also has a background in mindfulness.

Recognized as one of the 10 most outstanding young people in Colombia in 2013, he has spent 25 years creating companies with a higher purpose, aimed at increasing health results for patients with chronic diseases and achieving high levels of user satisfaction.

Under his leadership, SIES Salud has developed initiatives aimed at protecting employees, building the social fabric and sustainability. Among other programs, "Caring for the one who cares" stands out, which has fostered the construction of an integrated and comprehensive organization and contributed to raising the standard of health institutions, and various projects to improve living conditions in La Guajira and Chocó.

Tammy Quigley is a senior executive at Canada’s third largest hospital, London Health Sciences Centre (LHSC) in London, Ontario, Canada. She successfully leads a broad portfolio including the London Health Sciences Centre Research Institute, academic alignment, patient experience, quality, patient safety, organisational risk, innovation and business development. Known for her passionate commitment to patients, she is influential in regional, provincial, and national health policy. Her academic work includes a focus on the use of performance data to influence clinical practice in support of quality, patient-centred care.

Miguel Raimundo is an ophthalmologist specializing in anterior segment surgery, including cataract surgery, in Centro Hospitalar e Universitário de Coimbra, Portugal. He has an interest in intraocular lens power calculations, benchmarking and analytics in cataract surgery.

Elie Rassy is a medical oncologist with clinical and research activities at Gustave Roussy Cancer Center, one of the world's premier cancer research institutes and the largest comprehensive cancer center in Europe.

Dr Rassy's research interests primarily revolve around breast cancer and cancers of unknown primary. His profound dedication and expertise in these areas have led to the publication of over 200 peer-reviewed articles, as well as several book chapters. Notably, his contributions have been featured in prestigious publications such as the Oxford Textbook of Oncology, Nature Reviews in Clinical Oncology, Lancet, JAMA oncology.... Within these publications, Dr Rassy has focused specifically on enhancing the understanding and treatment of cancers of unknown primary and breast cancer, making significant contributions to the field.

He is dedicated to promoting sustainability and environmental, social, and governance (ESG) practices, and driving positive change.

Hamid Ravaghi is currently working as Regional Advisor for Hospital Care and Management in WHO/ Eastern Mediterranean Regional Office, Cairo, Egypt. Hamid has a PhD in Health Policy and Management from the University of York, UK. He is an Associate Professor of Health Policy and Management at Iran University of Medical Sciences, Tehran, Iran.

He has worked as an international consultant in hospital care and management in different countries. Prior to this, he has served as hospital director, policy maker and advisor for the health (hospital) sector in the past 20 years ago. He has taught in various masters and PhD programs and senior continuous education courses and published more than 60 articles in peer-reviewed international scientific and professional journals.

Dr Sangita Reddy is a highly distinguished Global Healthcare Leader, Joint Managing Director of Apollo Hospitals Enterprise Limited, and a widely respected Indian entrepreneur.

She has held a range of prominent positions, including Chairperson of G20 Empower India during India's G20 Presidency and prior President of The Federation of Indian Chambers of Commerce and Industry (FICCI). Dr Reddy is additionally the Chairperson of BRICS Women's Business Alliance, India Chapter.

As one of the founding members of Apollo Hospitals, she is fervent in her mission of transforming the healthcare system through technological developments and ensuring global access to healthcare. Recently, she was appointed to the Board of Joint Commission Resources, Inc. (JCR), where she brings her expertise to enhance healthcare safety and quality both in the United States and abroad.

Dr Sangita Reddy strongly believes in utilizing the potential of technology, focusing on futuristic healthcare projects involving IoT, AI, data analytics, drone technology, and blockchain.

Rochelle’s professional background includes fifteen years of co-creating fairer and more inclusive workplaces and communities through meaningful engagement and strategic planning. Her previous roles include serving as the Director of Service Operations and Student Life at Mohawk College, and creating the BYND BLK advocacy program for black students.

Rochelle also founded a consultancy company focused on helping organizations to enhance their strategic initiatives and operations through equity, diversity and inclusion. A life-long learner with credentials in coaching, service excellence, and accessibility, Rochelle is a graduate of both Mohawk College and George Brown College.

John Riggi, having spent nearly 30 years as a highly decorated veteran of the FBI, serves as the first national advisor for cybersecurity and risk for the American Hospital Association. In this role, he serves as a trusted advisor to the leadership of nation’s hospitals and health systems. John is a prominent national advocate on healthcare cyber policy and legislative issues – including providing testimony and briefings to Congress which assisted in the passage of PL 116-321, which provides regulatory relief for HIPAA covered victims of cyber attacks. In 2021, John’s prominent advocacy encouraged the government to raise the investigative priority level of ransomware attacks to equal that of terrorist attacks. John works closely with healthcare victims of cyber ransomware attacks during and post attack.

While at the FBI, John served as a representative to the White House Cyber Response Group, a Senior representative to the CIA and on the NY FBI SWAT team for eight years. He is the recipient of the FBI Director’s Award for Special Achievement in Counterterrorism and the CIA’s George H.W. Bush Award for Excellence in Counterterrorism, the CIAs highest counterterrorism award.

Physician, anesthesiologist, Master in management of health organizations from ICESI University in Colombia, Master in international humanitarian assistance from the University of Deusto in Spain, with internship at the Agency for the Coordination of Humanitarian Affairs OCHA of the UN in Geneva Switzerland, with training in Public Health in Complex Crises from the University of Uppsala in Sweden. He has done studies in innovation leadership at MIT. He is the current scientific director of SES Hospital Universitario de Caldas and professor at the University of Caldas.

Dr Magda Robalo is the President and co-founder of The Institute for Global Health and Development (IGHD). She is a public health physician and infectious disease expert, whose career spans for over 30 years in the global health ecosystem. She held senior leadership positions at the domestic and international level in various professional settings, working with Government, multilateral and civil society organizations. She has a track record in promoting gender equality and equitable access to quality health care, social justice, ethics and accountability.

She has solid knowledge and robust experience on a broad range of public health issues, gender equality, ethics and governance. She spearheaded various successful initiatives as former Minister of Health, High Commissioner for the COVID-19 response in Guinea-Bissau, WHO Representative, WHO Director of Communicable Diseases and as the Global Managing Director of Women in Global Health.

She serves on several Boards and Councils.

She embodies a unique blend of diverse leadership experience, multi-cultural and people management skills, diplomacy, and political acumen.
Dr Magda Robalo is a medical doctor (Universidade do Porto, Portugal) with a Postgraduate Diploma in Public Health and Tropical Medicine (Universidade Nova, Portugal) and a Master of Sciences degree in Epidemiology (Université Laval, Canada) and is concluding her PhD on Political Science and International Relations (Universidade Católica, Portugal). She fluently speaks and writes Portuguese,French and English.

Tim Rogmans is founder and Managing Director of Sim Institute, a company specialized in the development and distribution of simulations for learning and decision-making. He has developed award winning simulations in the fields of Sustainability, Management and Economics which are distributed by the International Hospital Federation, Harvard Business Publishing and other partners.

Tim was previously an Associate Professor and Director of Executive Education at the College of Business at Zayed University, Director at Atradius Credit Insurance and a strategy consultant with Gemini Consulting and LEK Consulting. He holds a Bachelors degree from the London School of Economics, a MBA from INSEAD and a Phd from Nyenrode University.

Sonia is Executive Director of the Geneva Sustainability Centre for the International Hospital Federation. The Centre is set up to support Hospital and healthcare leadership to ensure their contribution towards a healthy and sustainable future for all.

Sonia comes with 30 years of experience in health and social care internationally as a clinician, in senior hospital management, and in sustainability. In her role as International Climate Policy Director for Health Care Without Harm, Sonia worked on a number of collaborative initiatives including the Global Roadmap for Healthcare Decarbonisation, Race to Zero and the COP26 health leadership initiatives.

Sonia also served as the Director of the Sustainable Development Unit (SDU) in the National Health Service (NHS) in England. During her tenure leading the SDU she launched the Greener NHS program, including a commitment to net zero climate emissions, positioning the NHS as the first national health system in the world to do so.

She trained as an Occupational Therapist, holds a Masters degree in Systems Thinking and is a member of the Faculty of Public Health in the UK. She is committed to the transformations needed for a sustainable and healthy planet for all.

Susie A. Ruff is the founder of RUFF & CO. and a strategic lead in innovation in Health and Wellness and a pioneer within this field in her home country Denmark. She has vast experience in this field from Denmark and the Nordics where she has delivered value creating innovation partnerships between hospitals, industry and research institutions. She has paved the way for new health tech solutions to be co-developed.

Besides, she is advisor of Health Tech companies in their vital go-to-market phase. She is an external lecturer at Copenhagen Business School at the prestigious M.Sc. in Innovation in Healthcare and external Program Director for ExEd in Health Innovation. Her dedication to empowering others and driving innovation in the healthcare industry is unparalleled. She is an inspiring speaker, moderator, and board member.

She holds a MSc in Int. Bus. Adm. and has completed several ExEd programs at Stanford and IESE.

Professor Sadikovic’s research interests involve application of genomics technologies to clinical diagnostics with particular focus on development of genomic and epigenomic biomarkers in hereditary and acquired genomic conditions.

Professor Sadikovic serves as the Clinical and Scientific Director of the Verspeeten Clinical Genome Centre, and translational genomics facility which focuses on development and clinical implementation of genomic technologies and biomarkers in care of patients with genomic disorders including hereditary genetic conditions and cancer. The Centre utilizes advanced bioinformatic approaches including machine learning on patient’s clinical and genomics data to novel develop diagnostic tool and technologies. This includes machine learning-based algorithms for diagnosis of hereditary genetic disorders based on patient’s epigenomic profiles called EpiSign.

He is a Professor at departments of Pathology and Pediatrics at Western University, and a Program Head of the Molecular Diagnostics Program at London Health Sciences servicing a wide range of constitutional and oncology molecular genetic diagnostics.

• Professor at the Portuguese Red Cross Higher School of Health
• President of the Pedagogical Council
• Director of the Nursing Teaching Area
• Coordinator of the Nursing Degree Course 2016-2021
• Nurse Specialist in Medical-Surgical Nursing
• Master in Nursing
• PhD in Nursing with Specialization in Health Unit Management and Nursing Services with a thesis in the area of patient safety and medication safety
• Specialization in Hospital Administration by National School of Public Health – Nova University Lisbon

• Graduated in Law, Faculty of Law of University of Coimbra, 1985.
• Postgraduate in Hospital Administration, National School of Public Health, UNL, 1987-89.
• Postgraduate in Health Management and Economics, Faculty of Economics, University of Coimbra, 2005-2006.
• XVIII Program of Top Management of Health Institutions (PADIS) AESE, Direction & Business School, September to December 2013, Porto, Portugal.
  Leadership in Healthcare Delivery, NOVA School of Business & Economics, UNL, February to June 2015.
• Executive Member of the Board of Directors, Instituto Português de Oncologia de Coimbra (IPO Coimbra), from 2001 to 2017.
• CEO of IPO Coimbra from May 2017 to June 2018.
• Executive Member of the Board of Directors, Centro Hospitalar e Universitário de Coimbra (CHUC) from June 2018 to june 2020
• CEO of Centro Hospitalar e Universitário de Coimbra (CHUC) since June, 2020.

Paul is the owner of Secured & Prepared Consulting, LLC. He is a Certified Healthcare Protection Administrator and a Certified Associate Project Manager.
Paul is the Past President for the International Association for Healthcare Security and Safety.

Paul was recognized as the 2022 Campus Safety-Healthcare Security Director of the Year.

Paul participated as a Technical Advisor to the Joint Commission in developing the Workplace Violence Prevention Standards.

Paul M. Sarnese has had leadership positions directing and managing safety, security, emergency management and operations in large health systems. Most recently Paul was the Assistant Vice President of Safety, Security and Emergency Preparedness for large health system in New Jersey.

Paul has a Bachelor’s Degree in Criminal Justice from Rowan University, a Master’s Degree in Safety Engineering from Warren University and a Master’s in Administrative Science from Farleigh Dickinson University.

Michael Schlosser, MD, MBA, FAANS is SVP, Care Transformation & Innovation for HCA Healthcare. The department’s vision is to redesign care delivery, focusing on digitally enabled, patient centered, and highly efficient care delivery by partnering with internal Information Technology leadership and Google’s cloud computing team. He also is leading clinical informatics and the implementation of a new EHR system across the enterprise.

Prior to this role, he served as group Chief Medical Officer, leading the clinical operations for 100 HCA hospitals, overseeing quality, patient outcomes, and clinical strategy and also served as the CMO for Healthtrust, a group purchasing organization with 1600 hospital members.

Dr Schlosser is a neurosurgeon and completed his residency and fellowship at Johns Hopkins, has served as a medical officer with the FDA, and holds a degree in chemical engineering from MIT.

As Deputy CEO, Kathy is responsible for ensuring our programmes meet the requirements of our commissioners. She’s also the AHSN Network Lead for Environmental Sustainability and Staff Development.
Before joining the AHSN, Kathy was Head of Innovation and Research at NHS England, responsible for the first two rounds of the Innovation and Technology Payment and the Clinical Entrepreneur Programme. During this time she secured the relicensing of the AHSNs for a further five years.

Kathy has had a really varied public services career. Starting out working in the Department for Social Security’s Benefits Office, she moved to become a Fraud Investigator and then into measuring the cost of benefit fraud and error. She later moved over to the Department of Health where she worked in a variety of roles, including the delivery of large-scale strategic projects, policy development, corporate support, commercial projects and assessing the value for money of other public bodies, including the Food Standards Agency and NICE.

I am a medical oncologist passionate about the patterns, quality of care, quality of life and outcomes for patients with cancer. I work in Hospital de Santa Maria, Centro Hospitalar Universitário Lisboa Norte and I’ve done an internship in Breast Cancer Survivorship Research Group, Institut Gustave Roussy, France.

Flavio Sensi was born in Naples where he lived permanently until he was 19 and where today he lives with his original family. He will then live between Rome, Naples and Sassari. He graduated in Rome in Economics and Business Management at the Catholic University of Milan, following a Master's and PhD, and carries out university teaching and advisor activities for the management and governance of complex healthcare systems and large public and private healthcare companies. In 2012 he started his activity as Manager in big companies and istitutions and today he is CEO of large public companies in Italy. He lives with his girlfriend and young career specialist doctor Giorgia and is the father of little Edoardo.

I hold a Docent competence in Biomedical Engineering Systems at KTH-Royal Institute, a Ph.D. in Biomedical Engineering from Chalmers Tekniska Hogskolan and an M.Sc. in Electrical Engineering from Linköpings Tekniska Högskolan. My journey across biomedical engineering began as at the University of Alcala, my alma mater, where I earned a B.Eng. degree in Electronics Systems.

I have been working since 2017 at Karolinska Institutet as a senior lecturer in medical technology with a combined position managing and coordinating Research, Innovation, Development, and Education activities at the department of Medical Technology at Karolinska University Hospital, while holding a professorship in Biomedical Engineering at the University of Borås since 2016 where I lead research in Textile and Wearable Electronics for p-Health Solutions.

For the past years I have devoted my efforts to support the adoption of High-Value care initiatives for healthcare transformation with digital tools and methods like Interactive process mining

Professor Sibal has been serving as the Group Medical Director of the Apollo Hospitals Group, India’s largest corporate healthcare provider since 2005 with 75 hospitals and 10000 beds.

He established the division of pediatric gastroenterology and hepatology in 1997 at Apollo Hospital, Delhi. He helped set up the first successful pediatric liver transplant program in India at Apollo Delhi in 1998. The Apollo Transplant Program has performed more than 4200 liver transplants out of which 508 have been in children, the highest in India.

Prof. Sibal served as the President of Global Association of Physicians of Indian Origin (GAPIO) from 2020 - 2022. The aim of the organization is to bring together 1.4 million physicians of Indian origin in the world on one professional platform from 57 countries.

Prof. Sibal was appointed as an Honorary Clinical Professor at Macquarie University, Sydney, Australia in May 2015. He served as a member of the Institute Body (IB) of the Postgraduate Institute of Medical Education and Research, (PGIMER) Chandigarh from 2009 - 2014. IB is the highest decision-making body of PGIMER headed by the Union Cabinet Minister for Health. He is a member of the Regional Middle East International Advisory Board of Joint Commission International (JCI) since 2011.

Prof Sibal is on the Editorial Board of 3 Journals and has 149 publications. He has edited a Textbook of Pediatric Gastroenterology, Hepatology and Nutrition. He has edited a book on quality improvement, "Qualitinomics". He has served on the Executive Council of the International Pediatric Transplant Association, The Asian Pan Pacific Association of Pediatric Gastroenterology, Hepatology and Nutrition and the Commonwealth Association of Pediatric Gastroenterology and Nutrition and has lectured extensively in India and abroad.

Prof. Sibal is the author of the National Best Seller "Is Your Child Ready to face the World?"

He comments regularly in the print and electronic media on healthcare, pediatrics, leadership and parenting.

Sara is Deloitte’s Global health sector Leader and leads the health practice in the UK. This encapsulates the firm’s work with the payor and provider systems both publicly and privately funded. Sara’s passion for health began when she moved to the UK in 2003 and was first exposed to the NHS.

Sara believes passionately in the mission of the NHS and sees the incredible value that a health service free at the point of need provides to society. With her teams, she supports the NHS to do more and better with the resources at its disposal. Some of Sara’s work includes supporting the government on its Coronavirus testing programme, and the introduction of robotic and cognitive automation to improve the speed and quality of NHS services and to release more time for direct patient care. It is the introduction and uptake of new innovative practices either pioneered by individuals or tested first in other health systems around the world that Sara most enjoys working with her NHS clients on.

Sara is a trustee of the Peter Sowerby Foundation which supports healthcare causes and she is a trustee of the Conservation Collective, an environmental charity that promotes local teams working to solve environmental problems.

Graduated in Medicine in 1987 from the Faculty of Medicine of the Agostinho Neto University, Luanda, Angola.

Specialist in Intensive Care Medicine by the College of Postgraduate Specialization in Health (CEPGS) of the Ministry of Health of Angola since 2003.

Chief Medical Officer.

Lecturer in the Chair of Medical Emergencies (Faculty of Medicine at Agostinho Neto University). Jury for the Defense of Bachelor's Degree Monographs in Medicine at the Faculty of Medicine of the UAN.

Jury of Specialization Exams in Internal and Intensive Medicine of CEPGS.

He is currently Head of the Department of Graduate Studies and Scientific Research at the Hospital Central do Lubango, Huíla.

Graduated in Medicine in 2007 and specialist in Dermatology 2011.

I have worked at Hospital Universitario Agostinho Neto since 2011 and as coordinator of the Telemedicine Program in Cape Verde since 2022.

Nuno has a background in Biomedical Engineering, holds a PhD in Engineering from RWTH Aachen University and an MBA from The LisbonMBA (NOVA SBE + Católica SBE). He has developed work in the area of quantitative molecular brain imaging, in small animals and humans, using advanced analytics at the Forschungszentrum Jülich from the Helmholtz Association. He is currently Deputy Director at Hospital da Learning Health (Luz Saúde) for Data Science and Innovation.

Priya Singh serves as Stanford Medicine’s Chief Strategy Officer and Vice President, an enterprise-wide role across the $13 billion preeminent academic health center. She came to this position with extensive multi-disciplinary experience, having previously held leadership roles at the Stanford Graduate School of Business, Oracle, Respond.com, and Levi Strauss & Co.

Leveraging her tenure across academia, technology, finance, and retail, Priya has always sought opportunities that value and elevate innovation. As the role of chief strategy officer becomes an increasingly critical leadership position, her strategic acumen has resulted in substantive accomplishments that address complex challenges for the organizations she has and continues to serve.

Priya earned her bachelor’s and master’s degrees in business management at the University of Bombay, India.

Kim A. Smith is a sought-out speaker, author, and health tech founder/CEO. She's spent 18 years mastering executive leadership skills within some of the top hospital systems in the industry - including Duke Medicine, Tenet Healthcare and MUSC Health. Kim’s corporate experience includes leadership development, hospital and outpatient operations, business development and health equity.

Kim recently left her global role as a Chief of Staff and Senior Vice President to launch her own firm. This global leader turned health tech founder has a vision of transforming how we take care of people - both patients and those doing the care, with a lens of health equity. Health Evolve Technologies was launched in 2023 to build innovative solutions at the intersection of care and culture.

Kim's passion for transforming health equity and culture is a result of her own experience in losing a child due to HELLP Syndrome. She has used her voice at local and global tables of influence to transform how the voices of BIPOC communities are amplified. She currently serves on the Board, and was the prior Board Chair, for the Preeclampsia Foundation.

Prof. Eugene Fidelis Soh serves in various leadership roles in public healthcare. He contributes to the development of population health systems, integrated care, hospital management and healthcare innovation.

With the National Healthcare Group, Prof. Soh joins up care with primary care providers and community partners to serve 1.5 million residents living in Central and North Singapore. At Tan Tock Seng Hospital with 1927 licensed beds, he leads the development of future tertiary care models, digitalisation, and workforce transformation towards a Hospital Without Walls. To change healthcare, Prof Soh inspired the setup of the Centre for Healthcare Innovation by bringing together innovation partners from across local and international health systems, academia, industries, and government agencies to co-learn and co-create value.

His passion is in people, which motivates his work in leadership and organisational development at NHG and TTSH. He believes in building collective leadership to drive systems change.

Andrea Stoesz is Director of External Affairs at Gillette Children's Specialty Healthcare in Minnesota, United States. In this role, she oversees the organization's federal and local government relations and community affairs. Andrea also serves as Chief of Staff to Gillette's President and CEO. Prior to her work at Gillette, Andrea served in the United States Senate as a Legislative Assistant on health policy. She also conducted research and led advocacy efforts at The Pew Charitable Trusts related to antibiotic resistance and antibiotic use in hospital settings.

Andrea graduated from New York University with a Bachelor's in Political Science and the University of Minnesota with a Master's in Public Health. She lives in St. Paul, Minnesota with her husband, son, and dog.

Richard Stubbs is a leading health innovation expert with an NHS career spanning 20 years. As CEO of the Yorkshire and Humber Academic Health Science Network and Vice Chair of the AHSN Network, Richard is driving innovation and system transformation in the health sector, contributing to economic growth and improving outcomes for patients.

Commitment to diversity and inclusion runs through everything Richard does, and he has been recognised twice by the Health Service Journal in their Top 50 BAME Powerlist. As Co-Chair of the NHS Confederation’s BME Leadership Network, and a member of the NHS Confederation’s NED Task Force, he plays a central role in increasing diversity within the NHS leadership.

In autumn 2021 Richard was recognised as Business Leader of the Year in the Yorkshire Post’s prestigious Excellence in Business Awards.

He is a long-standing member of the NHS Assembly and a commissioner for the NHS Innovation and Life Sciences Commission.

Saraswati Sugiyarso obtained a bachelor degree from the dentistry faculty in 1992, and she continued working as a clinician for 4 years in the rural primary health centre (Puskesmas) in South Sulawesi.

She dedicated her career as a health administrator at the Ministry of Health soon after she held a Master degree in Public Health from the University of New South Wales, Australia.

Within three decades, Saraswati built up her career at the Directorate General of Health Services MoH, and her last position was the Director of Primary Health Care. During her 4 years in office , she was a speaker in many local and international venues, such as The Global Conference on Primary Health Care, Kazakhstan, 2018 and APEC Blood Safety Policy Forum, Taipei 2019.

In October 2021, the Minister of Health appointed her as a CEO for Dr Johannes Leimena Hospital, Ambon, Moluccas. One of the biggest challenges for her is to tackle the shortage of health workforce in the eastern part of Indonesia as mandated by the MoH for the success of the health system transformation. As a surveyor for hospital accreditation, Saraswati always concern about quality and patient safety in hospital services.

Urszula Szybowicz is the Chief Operating Officer at the Polish Hospital Federation. She is also a President of a foundation called "Not seen on me" that has several accomplishments in the field of well-being of medical personnel. She is a vice president of the Polish Association of Coordinated Care.

Urszula is a graduate of Young Executive Leaders Program at the international hospital Federation. She's a recipient of IHF Bronze Award at the 45th World Hospital Congress in Dubai for the psychological support platform dedicated to medical staff. She holds a master degree in public health.

Dr Jackie Schleifer Taylor PT, PhD, CHE, President and CEO of London Health Sciences Centre, leads one of Canada's largest research-intensive teaching hospitals. Her reputation as a change agent and system innovator is built on values of quality, equity and accountability.

With a strong clinical and academic background as a registered physiotherapist, Dr Schleifer Taylor has over 25 years of hospital leadership experience with a proven track record in strategy execution. As a policy expert, she has extensive knowledge in areas such as pandemic response, maternal and child health, quality standards, health human resources and interprofessional care. Emphasizing the significance of volunteerism, she actively serves on the boards of service provider organizations, government advisory committees and international think tanks.

Dr Schleifer Taylor looks forward to contributing to the discussion of global solutions in health care at the World Hospital Congress.

Matthew Taylor has been the Chief Executive of the NHS Confederation since 2021.

Matthew is a high-profile public figure who has had a distinguished career at the heart of public policy for the last 20 years. He led the Royal Society of Arts (RSA) for 15 years and during that time he has transformed the organisation into a global institution.

Before that he was Chief Adviser on Political Strategy to Prime Minister Tony Blair, and also ran the Institute for Public Policy Research (IPPR) think-tank for four years.

He is a widely known commentator on policy, politics and public service reform and regularly appears on national media programmes.

Riccardo Terraneo is a manager with great expertise in digital transformation for healthcare sector.
Riccardo is currently the business devoleper for digital healthcare department of Light and Antares Vision Group.

Riccardo is an expert in digitalization for companies, institutions and governments, providing support to implement an integrated ecosystem of technologies – including software and hardware. The goal is guaranteeing safety and quality, sustainability and efficiency of products and hospital supply chains with a unique solution enabled by drugs serialization and track & trace systems.

Riccardo is graduate in economics and specialized in management at Politecnico of Milan.

Nurse, specialist in health administration and master's degree in organization management, candidate for person-centered care fellowship by Planetree, currently coordinator of quality and management of nursing care at the Fundación Santa Fe de Bogotá.

Walt has been a leader in environmental strategies for healthcare for decades. From pro bono solar development projects in low-resourced countries, to research projects, to changes in regulation, to design of financing strategies to planning for decarbonization to implementing pilot projects to implementing decarbonization strategies, he has brought together and driven important strands of opportunity to help the sector move forward.

Walt helped create the Green Guide for Healthcare and the American Hospital Association's Sustainability Roadmap and Energy to Care Programs. As President-Elect of the International Hospital Federation, Walt has created and is driving their Carbon Reduction dashboard and Awards program.

Dr in Psychology from the UAB, Executive Master in Business Administration (EMBA) from the University of Barcelona, Diploma in Health Services Management from ESADE and Project Manager Professional (PMP®) certified by the Project Management Institute (PMI®).

With more than 15 years of experience in the healthcare sector, he has been Managing Director of healthcare centers (Healthcare Management), Senior Consultant expert in Planning, Organizational Development and Project Manager.

He has extensive experience in Spain and in Latin American countries such as Mexico, Honduras, Guatemala, Dominican Republic, Cuba, Panama, Brazil, Argentina and Chile.

He has worked for the Consorci de Salut i Social de Catalunya and as an expert consultant in projects for the World Bank (WB), the Inter-American Development Bank (IADB) and UNDP in health planning and services.

He is currently Managing Director at Aran Salut Servicis Assistenciaus Integrats.

Tyson Welzel graduated from the University of Cape Town (UCT) in 2001. He has fed his interest in all aspects of Emergency Medicine, completing courses in Hyperbaric, Diving, Aviation Medicine and Expedition Medicine, as well as in Forensic Medicine, Medicine and the Law, and Disaster Medicine. For many years, he served the dual function of clinician and Clinical Manager at a district hospital in Cape Town.

Shifting to academia, he subsequently joined UCT’s Division of Emergency Medicine as Assistant Professor and co-ordinator of the MPhil and PG Dip programmes and served on the Human Research Ethics Committee of Stellenbosch University from 2011–2018.

In 2016, he joined Mediclinic International, a multinational healthcare services provider, taking responsibility for clinical governance and health technology assessments, before being appointed to spearhead innovation across the organisation in 2019. He founded the Mediclinic radical innovation hub in Zug, Switzerland in 2021.

Education:

• Master of Business Administration (MBA)
• Master of Philosophy (M. Phil.), Human Nutrition
• Postgraduate Diploma in Human Nutrition and Dietetics
• Professional qualifications SRD (Registered Dietitian), U.K

Professional or Industrial Experience:

• Cluster Catering Manager (Kowloon Central Cluster), Hospital Authority
• Cluster Co-ordinator (Hospital Food Services, New Territories West Cluster), Hospital Authority
• Senior Dietitian/Service Manager, St. James’s Settlement

Teaching Experience:

• Discipline: Dietetics, Food and Nutrition

Courses:

• Postgraduate Diploma in Human Nutrition – Applied Nutrition, Diet & Disease
• Postgraduate Certificate in Community Nutrition (with Practicum)
• BSc (Hons) Clinical Nutrition
• Foundation Certificate in Nutrition and Dietary Management for Older Adults

Chris is a system designer, technologist and expert in the field of digital implementation in mental health. In a career spanning over 20 years he has lead a number of ground-breaking, award winning service transformation programmes that have changed fundamentally how mental health treatments and support is delivered across the population of Scotland.
Chris is passionate about delivering innovative, high quality, sustainable digital services at large scale within mental health speaking regularly at public forums about his experiences and approaches. He work currently is focused on the development of strategy, policy, service and innovative technologies and is working to change the culture across Health and Cares services to maximise the impact and the adoption of digital in mental health.